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Scott Pledger Scott Pledger
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Design Tenets Proposal

Hey all,

One thing that I've noticed is that we have a lot of great redesign
proposals floating around, but we have yet to establish a true direction for
the Libre Office platform.  Someone recently posted this video (
http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me realize
the importance of having specific long-term goals for software design.
 Therefore, I wanted to propose a few simple goals that I think LibreOffice
ought to have for its design as we move forward (maybe even for the 4.0
release)  as well as the basic tenets that I think we can use to help
achieve these goals.  So, here we go:

*The Goals:*

   - *Make LibreOffice easy to use while retaining its power.*  This is by
   far one of the biggest complaints I have when I suggest that my clients use
   LibreOffice - they don't understand where things are in the
   menu/toolbar hierarchy.  The best example of this is page margins.  The
   easiest way for a lot of my customers to find this is through the
   right-click menu.
   - *Lead current trends in technology, don't just follow.*  LibreOffice
   retains a layout that was first commercially phased out about four years
   ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
   program features for less fully-featured software and smaller screens, but
   let's face it - most desktop screens are no longer small and LibreOffice is
   extremely full-featured.  Instead of copying another office suite, let's
   pave the way for others to build on.
   - *Help people to be more efficient.*  This is really important if we
   want to get LibreOffice used in more businesses and schools, and is
   ultimately the best way to get any piece of software adopted.

*The Tenets:*

   - *Allow users to focus on the content, not the UI.*  The document
   viewport should never change size or lose/gain visibility due to pop-up
   dialogs or toolbars.  The only exception to this is menus, as users expect
   these to overlap their document.  One major subset of this should be live
   previews.  For instance, you have to click through Headings 1-10
   individually to see what the differences are.
   - *Everything should be accessible within 3 clicks, not just the 'most
   common' features.*  This will help reduce the clutter while increasing
   users' mastery of the software.
   - *Consistent UI areas (not features) across all individual 'apps'.*
   Keep the UI as consistent as possible without sacrificing the
   features/functionality of any individual app (Calc, Writer, etc.).
   - *Value context over comprehensiveness.*  Users don't need to have table
   tools up and at the ready when they only have text in the body of a document
   selected.

Let me know what you think of these and, in particular, how you would
change/expand on these.  This is just a very very rough draft (and very well
could be repeating itself or incomplete) of things that I see , but
ultimately LibreOffice isn't any one man's software, but rather everyone's,
so I invite everyone to put some thought into this and please reply to this
so we can come up with a general UX direction for this incredible project!

Scott

P.S. Sorry for the re-post - I sent this just before the list changed
addresses, so I'm re-posting it with the new one!

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Jay Lozier Jay Lozier
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Re: Design Tenets Proposal

Scott

On Fri, 2011-06-17 at 13:49 -0600, Scott Pledger wrote:

> Hey all,
>
> One thing that I've noticed is that we have a lot of great redesign
> proposals floating around, but we have yet to establish a true direction for
> the Libre Office platform.  Someone recently posted this video (
> http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me realize
> the importance of having specific long-term goals for software design.
>  Therefore, I wanted to propose a few simple goals that I think LibreOffice
> ought to have for its design as we move forward (maybe even for the 4.0
> release)  as well as the basic tenets that I think we can use to help
> achieve these goals.  So, here we go:
>
> *The Goals:*
>
>    - *Make LibreOffice easy to use while retaining its power.*  This is by
>    far one of the biggest complaints I have when I suggest that my clients use
>    LibreOffice - they don't understand where things are in the
>    menu/toolbar hierarchy.  The best example of this is page margins.  The
>    easiest way for a lot of my customers to find this is through the
>    right-click menu.
>    - *Lead current trends in technology, don't just follow.*  LibreOffice
>    retains a layout that was first commercially phased out about four years
>    ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
>    program features for less fully-featured software and smaller screens, but
>    let's face it - most desktop screens are no longer small and LibreOffice is
>    extremely full-featured.  Instead of copying another office suite, let's
>    pave the way for others to build on.
>    - *Help people to be more efficient.*  This is really important if we
>    want to get LibreOffice used in more businesses and schools, and is
>    ultimately the best way to get any piece of software adopted.
>
> *The Tenets:*
>
>    - *Allow users to focus on the content, not the UI.*  The document
>    viewport should never change size or lose/gain visibility due to pop-up
>    dialogs or toolbars.  The only exception to this is menus, as users expect
>    these to overlap their document.  One major subset of this should be live
>    previews.  For instance, you have to click through Headings 1-10
>    individually to see what the differences are.
>    - *Everything should be accessible within 3 clicks, not just the 'most
>    common' features.*  This will help reduce the clutter while increasing
>    users' mastery of the software.
>    - *Consistent UI areas (not features) across all individual 'apps'.*
>    Keep the UI as consistent as possible without sacrificing the
>    features/functionality of any individual app (Calc, Writer, etc.).
>    - *Value context over comprehensiveness.*  Users don't need to have table
>    tools up and at the ready when they only have text in the body of a document
>    selected.
>
> Let me know what you think of these and, in particular, how you would
> change/expand on these.  This is just a very very rough draft (and very well
> could be repeating itself or incomplete) of things that I see , but
> ultimately LibreOffice isn't any one man's software, but rather everyone's,
> so I invite everyone to put some thought into this and please reply to this
> so we can come up with a general UX direction for this incredible project!
>
> Scott
>
> P.S. Sorry for the re-post - I sent this just before the list changed
> addresses, so I'm re-posting it with the new one!
>

You brought good points about what our underlaying philosophy should be
with a good focus on the users. The point about consistency across LO so
users find the same look and feel everywhere is important.

To some extent everyone using menus is reusing the systems first used on
the Apple Lisa and first Macs (which may have been very similar to the
Xerox originals). I forget where the keyboard shortcuts came from but
they also are based on old system used in the late 70's and early 80's.

As far as UI, my concerns are not do something because someone else is
doing it. We should try understand the reasons why others are moving to
different UIs not copy them. If we believe those issues are true with
our UI then we are probably looking at similar solutions done by others.
Then we should study the other implementations for their good and bad
points. MS and Calligra have some very interesting ideas about the UI. I
think Calligra has a better idea but I do not think they executed very
well. And after reviewing the issues we may decide both MS and Calligra
are going down wrong paths and we must develop another or refine the
current UI.

There appears to be a lot of ideas coming out of the Linux community and
from the netbooks and tablets about UI. Some will not work for us
because of the technical requirements and how the LO is used.

--
Jay Lozier
[hidden email]

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Budislav Stepanov Budislav Stepanov
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Re: Design Tenets Proposal

I agree. You should look at the facts, which show that this program needs a
completeredesign. In LibreOffice torn all icons, maybe 5 follow the same
design, but others do not, if we compare ms office , we can see how
intelligent layout of the interface,
everything is close at hand and far easier. It makes no sense to repair some
 minor mistakes that can not see, if the interface that shows is poor.
LibreOffice main logo should not resemble to a document icons.

On 17 June 2011 23:36, planas <[hidden email]> wrote:

> Scott
>
> On Fri, 2011-06-17 at 13:49 -0600, Scott Pledger wrote:
>
> >
> >
> > One thing that I've noticed is that we have a lot of great redesign
> > proposals floating around, but we have yet to establish a true direction
> for
> > the Libre Office platform.  Someone recently posted this video (
> > http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me
> realize
> > the importance of having specific long-term goals for software design.
> >  Therefore, I wanted to propose a few simple goals that I think
> LibreOffice
> > ought to have for its design as we move forward (maybe even for the 4.0
> > release)  as well as the basic tenets that I think we can use to help
> > achieve these goals.  So, here we go:
> >
> > *The Goals:*
> >
> >    - *Make LibreOffice easy to use while retaining its power.*  This is
> by
> >    far one of the biggest complaints I have when I suggest that my
> clients use
> >    LibreOffice - they don't understand where things are in the
> >    menu/toolbar hierarchy.  The best example of this is page margins.
>  The
> >    easiest way for a lot of my customers to find this is through the
> >    right-click menu.
> >    - *Lead current trends in technology, don't just follow.*  LibreOffice
> >    retains a layout that was first commercially phased out about four
> years
> >    ago.  While the Menu/Toolbar paradigm is an excellent way of
> displaying
> >    program features for less fully-featured software and smaller screens,
> but
> >    let's face it - most desktop screens are no longer small and
> LibreOffice is
> >    extremely full-featured.  Instead of copying another office suite,
> let's
> >    pave the way for others to build on.
> >    - *Help people to be more efficient.*  This is really important if we
> >    want to get LibreOffice used in more businesses and schools, and is
> >    ultimately the best way to get any piece of software adopted.
> >
> > *The Tenets:*
> >
> >    - *Allow users to focus on the content, not the UI.*  The document
> >    viewport should never change size or lose/gain visibility due to
> pop-up
> >    dialogs or toolbars.  The only exception to this is menus, as users
> expect
> >    these to overlap their document.  One major subset of this should be
> live
> >    previews.  For instance, you have to click through Headings 1-10
> >    individually to see what the differences are.
> >    - *Everything should be accessible within 3 clicks, not just the 'most
> >    common' features.*  This will help reduce the clutter while increasing
> >    users' mastery of the software.
> >    - *Consistent UI areas (not features) across all individual 'apps'.*
> >    Keep the UI as consistent as possible without sacrificing the
> >    features/functionality of any individual app (Calc, Writer, etc.).
> >    - *Value context over comprehensiveness.*  Users don't need to have
> table
> >    tools up and at the ready when they only have text in the body of a
> document
> >    selected.
> >
> > Let me know what you think of these and, in particular, how you would
> > change/expand on these.  This is just a very very rough draft (and very
> well
> > could be repeating itself or incomplete) of things that I see , but
> > ultimately LibreOffice isn't any one man's software, but rather
> everyone's,
> > so I invite everyone to put some thought into this and please reply to
> this
> > so we can come up with a general UX direction for this incredible
> project!
> >
> > Scott
> >
> > P.S. Sorry for the re-post - I sent this just before the list changed
> > addresses, so I'm re-posting it with the new one!
> >
>
> You brought good points about what our underlaying philosophy should be
> with a good focus on the users. The point about consistency across LO so
> users find the same look and feel everywhere is important.
>
> To some extent everyone using menus is reusing the systems first used on
> the Apple Lisa and first Macs (which may have been very similar to the
> Xerox originals). I forget where the keyboard shortcuts came from but
> they also are based on old system used in the late 70's and early 80's.
>
> As far as UI, my concerns are not do something because someone else is
> doing it. We should try understand the reasons why others are moving to
> different UIs not copy them. If we believe those issues are true with
> our UI then we are probably looking at similar solutions done by others.
> Then we should study the other implementations for their good and bad
> points. MS and Calligra have some very interesting ideas about the UI. I
> think Calligra has a better idea but I do not think they executed very
> well. And after reviewing the issues we may decide both MS and Calligra
> are going down wrong paths and we must develop another or refine the
> current UI.
>
> There appears to be a lot of ideas coming out of the Linux community and
> from the netbooks and tablets about UI. Some will not work for us
> because of the technical requirements and how the LO is used.
>
> --
> Jay Lozier
> [hidden email]
>
> --
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> Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
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> All messages sent to this list will be publicly archived and cannot be
> deleted
>



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Budislav

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Sabin Densmore Sabin Densmore
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Re: Design Tenets Proposal

In reply to this post by Scott Pledger
I agree completely with your thoughts below, Scott. We should not only
be striving for ease-of-use, but for pushing the boundaries of
interaction models. If we can a) improve access to and understanding of
the most commonly used features and b) do so in a way that is attractive
and simple, we should be able to convince more people that LibreOffice
is worth trying and sticking with. That would be such a cool victory.

- sd

On 6/17/2011 3:49 PM, Scott Pledger wrote:

> Hey all,
>
> One thing that I've noticed is that we have a lot of great redesign
> proposals floating around, but we have yet to establish a true direction for
> the Libre Office platform.  Someone recently posted this video (
> http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me realize
> the importance of having specific long-term goals for software design.
>   Therefore, I wanted to propose a few simple goals that I think LibreOffice
> ought to have for its design as we move forward (maybe even for the 4.0
> release)  as well as the basic tenets that I think we can use to help
> achieve these goals.  So, here we go:
>
> *The Goals:*
>
>     - *Make LibreOffice easy to use while retaining its power.*  This is by
>     far one of the biggest complaints I have when I suggest that my clients use
>     LibreOffice - they don't understand where things are in the
>     menu/toolbar hierarchy.  The best example of this is page margins.  The
>     easiest way for a lot of my customers to find this is through the
>     right-click menu.
>     - *Lead current trends in technology, don't just follow.*  LibreOffice
>     retains a layout that was first commercially phased out about four years
>     ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
>     program features for less fully-featured software and smaller screens, but
>     let's face it - most desktop screens are no longer small and LibreOffice is
>     extremely full-featured.  Instead of copying another office suite, let's
>     pave the way for others to build on.
>     - *Help people to be more efficient.*  This is really important if we
>     want to get LibreOffice used in more businesses and schools, and is
>     ultimately the best way to get any piece of software adopted.
>
> *The Tenets:*
>
>     - *Allow users to focus on the content, not the UI.*  The document
>     viewport should never change size or lose/gain visibility due to pop-up
>     dialogs or toolbars.  The only exception to this is menus, as users expect
>     these to overlap their document.  One major subset of this should be live
>     previews.  For instance, you have to click through Headings 1-10
>     individually to see what the differences are.
>     - *Everything should be accessible within 3 clicks, not just the 'most
>     common' features.*  This will help reduce the clutter while increasing
>     users' mastery of the software.
>     - *Consistent UI areas (not features) across all individual 'apps'.*
>     Keep the UI as consistent as possible without sacrificing the
>     features/functionality of any individual app (Calc, Writer, etc.).
>     - *Value context over comprehensiveness.*  Users don't need to have table
>     tools up and at the ready when they only have text in the body of a document
>     selected.
>
> Let me know what you think of these and, in particular, how you would
> change/expand on these.  This is just a very very rough draft (and very well
> could be repeating itself or incomplete) of things that I see , but
> ultimately LibreOffice isn't any one man's software, but rather everyone's,
> so I invite everyone to put some thought into this and please reply to this
> so we can come up with a general UX direction for this incredible project!
>
> Scott
>
> P.S. Sorry for the re-post - I sent this just before the list changed
> addresses, so I'm re-posting it with the new one!
>

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RGB.ES RGB.ES
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Re: Design Tenets Proposal

In reply to this post by Scott Pledger
2011/6/17 Scott Pledger <[hidden email]>:

> Hey all,
>
> One thing that I've noticed is that we have a lot of great redesign
> proposals floating around, but we have yet to establish a true direction for
> the Libre Office platform.  Someone recently posted this video (
> http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me realize
> the importance of having specific long-term goals for software design.
>  Therefore, I wanted to propose a few simple goals that I think LibreOffice
> ought to have for its design as we move forward (maybe even for the 4.0
> release)  as well as the basic tenets that I think we can use to help
> achieve these goals.  So, here we go:
>
> *The Goals:*
>
>   - *Make LibreOffice easy to use while retaining its power.*  This is by
>   far one of the biggest complaints I have when I suggest that my clients use
>   LibreOffice - they don't understand where things are in the
>   menu/toolbar hierarchy.  The best example of this is page margins.  The
>   easiest way for a lot of my customers to find this is through the
>   right-click menu.
>   - *Lead current trends in technology, don't just follow.*  LibreOffice
>   retains a layout that was first commercially phased out about four years
>   ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
>   program features for less fully-featured software and smaller screens, but
>   let's face it - most desktop screens are no longer small and LibreOffice is
>   extremely full-featured.  Instead of copying another office suite, let's
>   pave the way for others to build on.
>   - *Help people to be more efficient.*  This is really important if we
>   want to get LibreOffice used in more businesses and schools, and is
>   ultimately the best way to get any piece of software adopted.
>
> *The Tenets:*
>
>   - *Allow users to focus on the content, not the UI.*  The document
>   viewport should never change size or lose/gain visibility due to pop-up
>   dialogs or toolbars.  The only exception to this is menus, as users expect
>   these to overlap their document.  One major subset of this should be live
>   previews.  For instance, you have to click through Headings 1-10
>   individually to see what the differences are.
>   - *Everything should be accessible within 3 clicks, not just the 'most
>   common' features.*  This will help reduce the clutter while increasing
>   users' mastery of the software.
>   - *Consistent UI areas (not features) across all individual 'apps'.*
>   Keep the UI as consistent as possible without sacrificing the
>   features/functionality of any individual app (Calc, Writer, etc.).
>   - *Value context over comprehensiveness.*  Users don't need to have table
>   tools up and at the ready when they only have text in the body of a document
>   selected.
>
> Let me know what you think of these and, in particular, how you would
> change/expand on these.  This is just a very very rough draft (and very well
> could be repeating itself or incomplete) of things that I see , but
> ultimately LibreOffice isn't any one man's software, but rather everyone's,
> so I invite everyone to put some thought into this and please reply to this
> so we can come up with a general UX direction for this incredible project!
>
> Scott
>

I only have one comment to your e-mail: you use the word "user"
several times, but THE user is something impossible to define.
It is a fact of life that you cannot please everyone, and a great
design for some people will be a disaster for others so first of all
we need to define the "user CASE".
An invoice is not the same than a technical manual, and a technical
manual is not the same than a scholar's essay full of old ligatures
and typographical variants.
So ideally we would need a UI flexible enough to adapt to as many user
cases as possible, then identify the elements needed for each user
case, "group" those elements on different "user case UIs" and finally
provide a way to switch from one user case to the other.
That's a HUGE, almost impossible task...
The alternative (but I think it should be the chosen path) is to
provide a flexible enough UI that it is easy to configure and have a
"reasonable" (yes, we need to define "reasonably") set of default
values to start from so each user can quickly build what they need
without effort and without costly "learning curves".
Cheers
Ricardo

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Scott Pledger Scott Pledger
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Re: Design Tenets Proposal

Thanks, Ricardo - you bring up an excellent point regarding "the user".
 However, that is beyond the scope of these Tenets.  My only goal for these
is to provide a general direction for us when going through the researching,
prototyping, and final development of any kind of UI overhaul for LO.
 Research without aim rarely makes an impact.  Once we have a specific set
of improvement goals for LO, we can start performing more in-depth research
of our users.  However, for the interim, I think we need to come up with a
single, generally-agreed (>80% of long-term end-users), good layout proposal
then refine exactly where/how actions go/behave through continued research.
 This is one major advantage we have over MS Office - we can release minor
updates which would include UI enhancements both frequently and quickly
based on user feedback, which makes our refining process significantly
easier.  Of course for the duration of the UX redesign, we would also permit
users to continue using the old UI as we complete work on the new one.
 Possibly, the best way would be to call the new redesign 4.0 or 5.0 (or
another major revision) while keeping the old UI as the lower version number
(3.* or 4.* or whatever it winds up being).  In the long run, this kind of
short-term refining would make LO a far better product than it is today.

Thanks for all the input - keep it coming!
Scott


On Sat, Jun 18, 2011 at 02:46, RGB ES <[hidden email]> wrote:

> 2011/6/17 Scott Pledger <[hidden email]>:
> > Hey all,
> >
> > One thing that I've noticed is that we have a lot of great redesign
> > proposals floating around, but we have yet to establish a true direction
> for
> > the Libre Office platform.  Someone recently posted this video (
> > http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me
> realize
> > the importance of having specific long-term goals for software design.
> >  Therefore, I wanted to propose a few simple goals that I think
> LibreOffice
> > ought to have for its design as we move forward (maybe even for the 4.0
> > release)  as well as the basic tenets that I think we can use to help
> > achieve these goals.  So, here we go:
> >
> > *The Goals:*
> >
> >   - *Make LibreOffice easy to use while retaining its power.*  This is by
> >   far one of the biggest complaints I have when I suggest that my clients
> use
> >   LibreOffice - they don't understand where things are in the
> >   menu/toolbar hierarchy.  The best example of this is page margins.  The
> >   easiest way for a lot of my customers to find this is through the
> >   right-click menu.
> >   - *Lead current trends in technology, don't just follow.*  LibreOffice
> >   retains a layout that was first commercially phased out about four
> years
> >   ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
> >   program features for less fully-featured software and smaller screens,
> but
> >   let's face it - most desktop screens are no longer small and
> LibreOffice is
> >   extremely full-featured.  Instead of copying another office suite,
> let's
> >   pave the way for others to build on.
> >   - *Help people to be more efficient.*  This is really important if we
> >   want to get LibreOffice used in more businesses and schools, and is
> >   ultimately the best way to get any piece of software adopted.
> >
> > *The Tenets:*
> >
> >   - *Allow users to focus on the content, not the UI.*  The document
> >   viewport should never change size or lose/gain visibility due to pop-up
> >   dialogs or toolbars.  The only exception to this is menus, as users
> expect
> >   these to overlap their document.  One major subset of this should be
> live
> >   previews.  For instance, you have to click through Headings 1-10
> >   individually to see what the differences are.
> >   - *Everything should be accessible within 3 clicks, not just the 'most
> >   common' features.*  This will help reduce the clutter while increasing
> >   users' mastery of the software.
> >   - *Consistent UI areas (not features) across all individual 'apps'.*
> >   Keep the UI as consistent as possible without sacrificing the
> >   features/functionality of any individual app (Calc, Writer, etc.).
> >   - *Value context over comprehensiveness.*  Users don't need to have
> table
> >   tools up and at the ready when they only have text in the body of a
> document
> >   selected.
> >
> > Let me know what you think of these and, in particular, how you would
> > change/expand on these.  This is just a very very rough draft (and very
> well
> > could be repeating itself or incomplete) of things that I see , but
> > ultimately LibreOffice isn't any one man's software, but rather
> everyone's,
> > so I invite everyone to put some thought into this and please reply to
> this
> > so we can come up with a general UX direction for this incredible
> project!
> >
> > Scott
> >
>
> I only have one comment to your e-mail: you use the word "user"
> several times, but THE user is something impossible to define.
> It is a fact of life that you cannot please everyone, and a great
> design for some people will be a disaster for others so first of all
> we need to define the "user CASE".
> An invoice is not the same than a technical manual, and a technical
> manual is not the same than a scholar's essay full of old ligatures
> and typographical variants.
> So ideally we would need a UI flexible enough to adapt to as many user
> cases as possible, then identify the elements needed for each user
> case, "group" those elements on different "user case UIs" and finally
> provide a way to switch from one user case to the other.
> That's a HUGE, almost impossible task...
> The alternative (but I think it should be the chosen path) is to
> provide a flexible enough UI that it is easy to configure and have a
> "reasonable" (yes, we need to define "reasonably") set of default
> values to start from so each user can quickly build what they need
> without effort and without costly "learning curves".
> Cheers
> Ricardo
>
> --
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> Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
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> All messages sent to this list will be publicly archived and cannot be
> deleted
>
>

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Jay Lozier Jay Lozier
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Re: Design Tenets Proposal

In reply to this post by RGB.ES
Ricardo

On Sat, 2011-06-18 at 10:46 +0200, RGB ES wrote:

> 2011/6/17 Scott Pledger <[hidden email]>:
> > Hey all,
> >
> > One thing that I've noticed is that we have a lot of great redesign
> > proposals floating around, but we have yet to establish a true direction for
> > the Libre Office platform.  Someone recently posted this video (
> > http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me realize
> > the importance of having specific long-term goals for software design.
> >  Therefore, I wanted to propose a few simple goals that I think LibreOffice
> > ought to have for its design as we move forward (maybe even for the 4.0
> > release)  as well as the basic tenets that I think we can use to help
> > achieve these goals.  So, here we go:
> >
> > *The Goals:*
> >
> >   - *Make LibreOffice easy to use while retaining its power.*  This is by
> >   far one of the biggest complaints I have when I suggest that my clients use
> >   LibreOffice - they don't understand where things are in the
> >   menu/toolbar hierarchy.  The best example of this is page margins.  The
> >   easiest way for a lot of my customers to find this is through the
> >   right-click menu.
> >   - *Lead current trends in technology, don't just follow.*  LibreOffice
> >   retains a layout that was first commercially phased out about four years
> >   ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
> >   program features for less fully-featured software and smaller screens, but
> >   let's face it - most desktop screens are no longer small and LibreOffice is
> >   extremely full-featured.  Instead of copying another office suite, let's
> >   pave the way for others to build on.
> >   - *Help people to be more efficient.*  This is really important if we
> >   want to get LibreOffice used in more businesses and schools, and is
> >   ultimately the best way to get any piece of software adopted.
> >
> > *The Tenets:*
> >
> >   - *Allow users to focus on the content, not the UI.*  The document
> >   viewport should never change size or lose/gain visibility due to pop-up
> >   dialogs or toolbars.  The only exception to this is menus, as users expect
> >   these to overlap their document.  One major subset of this should be live
> >   previews.  For instance, you have to click through Headings 1-10
> >   individually to see what the differences are.
> >   - *Everything should be accessible within 3 clicks, not just the 'most
> >   common' features.*  This will help reduce the clutter while increasing
> >   users' mastery of the software.
> >   - *Consistent UI areas (not features) across all individual 'apps'.*
> >   Keep the UI as consistent as possible without sacrificing the
> >   features/functionality of any individual app (Calc, Writer, etc.).
> >   - *Value context over comprehensiveness.*  Users don't need to have table
> >   tools up and at the ready when they only have text in the body of a document
> >   selected.
> >
> > Let me know what you think of these and, in particular, how you would
> > change/expand on these.  This is just a very very rough draft (and very well
> > could be repeating itself or incomplete) of things that I see , but
> > ultimately LibreOffice isn't any one man's software, but rather everyone's,
> > so I invite everyone to put some thought into this and please reply to this
> > so we can come up with a general UX direction for this incredible project!
> >
> > Scott
> >
>
> I only have one comment to your e-mail: you use the word "user"
> several times, but THE user is something impossible to define.
> It is a fact of life that you cannot please everyone, and a great
> design for some people will be a disaster for others so first of all
> we need to define the "user CASE".
> An invoice is not the same than a technical manual, and a technical
> manual is not the same than a scholar's essay full of old ligatures
> and typographical variants.
> So ideally we would need a UI flexible enough to adapt to as many user
> cases as possible, then identify the elements needed for each user
> case, "group" those elements on different "user case UIs" and finally
> provide a way to switch from one user case to the other.
> That's a HUGE, almost impossible task...
> The alternative (but I think it should be the chosen path) is to
> provide a flexible enough UI that it is easy to configure and have a
> "reasonable" (yes, we need to define "reasonably") set of default
> values to start from so each user can quickly build what they need
> without effort and without costly "learning curves".
> Cheers
> Ricardo
>

I agree about the users will need to customize the UI for their
particular needs. This is one area where MS made a mistake with the
Ribbon. It is not that easy to customize by the user. On problem I have
noticed with many users is they will not experiment with many of the
features of any software package once they get past a limited period of
learning. They will solve problems often with an awkward work around
never realizing there is much easier way to accomplish the task
available. In fact most users I have seen never modified their tool bars
in the older MS Office suites. The problem is how make users aware that
these features are available and if they need to use them regularly they
can customize the UI to include them.

--
Jay Lozier
[hidden email]

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jlopez777 jlopez777
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Re: Design Tenets Proposal

We come back to these great points but what is lacking is proper
infrastructure and channels of operation. We speak of users with no data to
back up with anything and most importantly, no brand identity. Nothing will
come forth from this type of infrastructure if we split hairs on how it
applies to every single user imaginable, nothing will get done.

I proposed a while ago with no comments a structure that dealt with the
foundation of the layout design. How can we speak of specifics, when we
cannot reach a consesus on keeping the layout as is, or introducing a
vertical toolbar, or customizable ribbon like layout (personally, we will
NEVER reach consensus if there is no BRAND IDENTITY of what LibreOffice is
and who its for...and lets not be cliche and say its for everyone because
that can be interpreted so many different ways).

We must come to a decision of what the GENERAL layout should be, then work
on menu/icon placement, then work on functinality, and last but DEF NOT
LEAST, visual appeal.

We will have to put time tables up, because we can never progress unless we
all are on the same page regarding the need to progress and if a great idea
can't be fit in the timeline set, then we wait to introduce it in the next
clycle release. We can forgo all these great ideas that we have just because
we have to iron out every single aspect of it.

The tenets are great, but again, if we don't have a structure and not use
the current infrastructure properly, we will do nothing more but right great
emails about great ideas that never see the light of day. Im sorry if I
sound a little over the top, I really care, like all of you, about the
advancement of the value libreoffice can have on so many people.

So, I decided to do something a little different and create this site for an
alternative infrastructure that is meant to be smaller in scale, but faster
in pace in some respects. If you are interested in experimenting with a
different kind of infrastructure, and flesh out some experimental
designs...I especially invite you (anyone really).

Here is the link.
http://libreofficedesign.weebly.com<http://libreofficedesign.weebly.com/index.html>

I look forward to seeing where this goes...

JL




On Sat, Jun 18, 2011 at 6:35 PM, planas <[hidden email]> wrote:

> Ricardo
>
> On Sat, 2011-06-18 at 10:46 +0200, RGB ES wrote:
>
> > 2011/6/17 Scott Pledger <[hidden email]>:
> > > Hey all,
> > >
> > > One thing that I've noticed is that we have a lot of great redesign
> > > proposals floating around, but we have yet to establish a true
> direction for
> > > the Libre Office platform.  Someone recently posted this video (
> > > http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me
> realize
> > > the importance of having specific long-term goals for software design.
> > >  Therefore, I wanted to propose a few simple goals that I think
> LibreOffice
> > > ought to have for its design as we move forward (maybe even for the 4.0
> > > release)  as well as the basic tenets that I think we can use to help
> > > achieve these goals.  So, here we go:
> > >
> > > *The Goals:*
> > >
> > >   - *Make LibreOffice easy to use while retaining its power.*  This is
> by
> > >   far one of the biggest complaints I have when I suggest that my
> clients use
> > >   LibreOffice - they don't understand where things are in the
> > >   menu/toolbar hierarchy.  The best example of this is page margins.
>  The
> > >   easiest way for a lot of my customers to find this is through the
> > >   right-click menu.
> > >   - *Lead current trends in technology, don't just follow.*
>  LibreOffice
> > >   retains a layout that was first commercially phased out about four
> years
> > >   ago.  While the Menu/Toolbar paradigm is an excellent way of
> displaying
> > >   program features for less fully-featured software and smaller
> screens, but
> > >   let's face it - most desktop screens are no longer small and
> LibreOffice is
> > >   extremely full-featured.  Instead of copying another office suite,
> let's
> > >   pave the way for others to build on.
> > >   - *Help people to be more efficient.*  This is really important if we
> > >   want to get LibreOffice used in more businesses and schools, and is
> > >   ultimately the best way to get any piece of software adopted.
> > >
> > > *The Tenets:*
> > >
> > >   - *Allow users to focus on the content, not the UI.*  The document
> > >   viewport should never change size or lose/gain visibility due to
> pop-up
> > >   dialogs or toolbars.  The only exception to this is menus, as users
> expect
> > >   these to overlap their document.  One major subset of this should be
> live
> > >   previews.  For instance, you have to click through Headings 1-10
> > >   individually to see what the differences are.
> > >   - *Everything should be accessible within 3 clicks, not just the
> 'most
> > >   common' features.*  This will help reduce the clutter while
> increasing
> > >   users' mastery of the software.
> > >   - *Consistent UI areas (not features) across all individual 'apps'.*
> > >   Keep the UI as consistent as possible without sacrificing the
> > >   features/functionality of any individual app (Calc, Writer, etc.).
> > >   - *Value context over comprehensiveness.*  Users don't need to have
> table
> > >   tools up and at the ready when they only have text in the body of a
> document
> > >   selected.
> > >
> > > Let me know what you think of these and, in particular, how you would
> > > change/expand on these.  This is just a very very rough draft (and very
> well
> > > could be repeating itself or incomplete) of things that I see , but
> > > ultimately LibreOffice isn't any one man's software, but rather
> everyone's,
> > > so I invite everyone to put some thought into this and please reply to
> this
> > > so we can come up with a general UX direction for this incredible
> project!
> > >
> > > Scott
> > >
> >
> > I only have one comment to your e-mail: you use the word "user"
> > several times, but THE user is something impossible to define.
> > It is a fact of life that you cannot please everyone, and a great
> > design for some people will be a disaster for others so first of all
> > we need to define the "user CASE".
> > An invoice is not the same than a technical manual, and a technical
> > manual is not the same than a scholar's essay full of old ligatures
> > and typographical variants.
> > So ideally we would need a UI flexible enough to adapt to as many user
> > cases as possible, then identify the elements needed for each user
> > case, "group" those elements on different "user case UIs" and finally
> > provide a way to switch from one user case to the other.
> > That's a HUGE, almost impossible task...
> > The alternative (but I think it should be the chosen path) is to
> > provide a flexible enough UI that it is easy to configure and have a
> > "reasonable" (yes, we need to define "reasonably") set of default
> > values to start from so each user can quickly build what they need
> > without effort and without costly "learning curves".
> > Cheers
> > Ricardo
> >
>
> I agree about the users will need to customize the UI for their
> particular needs. This is one area where MS made a mistake with the
> Ribbon. It is not that easy to customize by the user. On problem I have
> noticed with many users is they will not experiment with many of the
> features of any software package once they get past a limited period of
> learning. They will solve problems often with an awkward work around
> never realizing there is much easier way to accomplish the task
> available. In fact most users I have seen never modified their tool bars
> in the older MS Office suites. The problem is how make users aware that
> these features are available and if they need to use them regularly they
> can customize the UI to include them.
>
> --
> Jay Lozier
> [hidden email]
>
> --
> Unsubscribe instructions: E-mail to [hidden email]
> Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
> List archive: http://listarchives.libreoffice.org/global/design/
> All messages sent to this list will be publicly archived and cannot be
> deleted
>



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RGB.ES RGB.ES
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Re: Design Tenets Proposal

2011/6/19 jlopez777 <[hidden email]>:
> We come back to these great points but what is lacking is proper
> infrastructure and channels of operation. We speak of users with no data to
> back up with anything and most importantly, no brand identity. Nothing will
> come forth from this type of infrastructure if we split hairs on how it
> applies to every single user imaginable, nothing will get done.

Agree. In fact because of that I'd said that we need a flexible and
easily configurable UI

>
> I proposed a while ago with no comments a structure that dealt with the
> foundation of the layout design. How can we speak of specifics, when we
> cannot reach a consesus on keeping the layout as is, or introducing a
> vertical toolbar, or customizable ribbon like layout (personally, we will
> NEVER reach consensus if there is no BRAND IDENTITY of what LibreOffice is
> and who its for...and lets not be cliche and say its for everyone because
> that can be interpreted so many different ways).
>
> We must come to a decision of what the GENERAL layout should be, then work
> on menu/icon placement, then work on functinality, and last but DEF NOT
> LEAST, visual appeal.

+1

> We will have to put time tables up, because we can never progress unless we
> all are on the same page regarding the need to progress and if a great idea
> can't be fit in the timeline set, then we wait to introduce it in the next
> clycle release. We can forgo all these great ideas that we have just because
> we have to iron out every single aspect of it.
>
> The tenets are great, but again, if we don't have a structure and not use
> the current infrastructure properly, we will do nothing more but right great
> emails about great ideas that never see the light of day. Im sorry if I
> sound a little over the top, I really care, like all of you, about the
> advancement of the value libreoffice can have on so many people.
>
> So, I decided to do something a little different and create this site for an
> alternative infrastructure that is meant to be smaller in scale, but faster
> in pace in some respects. If you are interested in experimenting with a
> different kind of infrastructure, and flesh out some experimental
> designs...I especially invite you (anyone really).
>
> Here is the link.
> http://libreofficedesign.weebly.com<http://libreofficedesign.weebly.com/index.html>
>
> I look forward to seeing where this goes...

Looks promising... Thanks!
Cheers
Ricardo

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bedipp bedipp
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Re:=?UTF-8?B?IFs=?=libreoffice-design=?UTF-8?B?XSA=?=Design=?UTF-8?B?IA==?=Tenets=?UTF-8?B?IA==?=Proposal

In reply to this post by Scott Pledger
Hi Scott, all

thanks for bringing us back to the basics we need
if we want to reach out to a general approach from
individual ideas and great mockups.

It's really superb to see the different UI rework
proposals with lots of good ideas and proposals.

But turning the multitude of them into one optimized
design might take more time and dedication we
imagine at the moment.

And as you pointed out we need to define the main
goals and rules for the overall UI design before we
start to look at the individual mockups and design
elements.

Scott Pledger wrote:
> Hey all,
>
> One thing that I've noticed is that we have a lot of great redesign
> proposals floating around, but we have yet to establish a true direction for
> the Libre Office platform.  

+1

> Someone recently posted this video (
> http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me realize
> the importance of having specific long-term goals for software design.

Thanks for this link! It contains a multitude of interesting information we can
use for our work too. Even if these videos have a total length of about 1 1/2 hours
they are really worthwhile following them.

>  Therefore, I wanted to propose a few simple goals that I think LibreOffice
> ought to have for its design as we move forward (maybe even for the 4.0
> release)  as well as the basic tenets that I think we can use to help
> achieve these goals.  

I think it would be worthwhile to put these goals and tenets on the wiki and refine
them there. Would you be able to create a wiki page (perhaps starting as
subpage to your userpage) containing this information?

> So, here we go:
>
> *The Goals:*
>
>    - *Make LibreOffice easy to use while retaining its power.*

I don't know if it is reasonable to have these two topics linked together so
tigthly.

Ease of use is of course one of the most important goals.

But it relates reciprocally to the complexity of the task.

If we come to a point where these two goals (ease of use and powerful
feature-richness) are so oppositional that we had to reduce the importance of
one in favour of the other, which one would be supported?

>   This is by
>    far one of the biggest complaints I have when I suggest that my clients use
>    LibreOffice - they don't understand where things are in the
>    menu/toolbar hierarchy.  [...]

I would not introduce details in this phase of the discussion, because they might
lead to a narrowed view on the topic.

Ease of use is far more than toolbars/menus: numbers of mouse clicks, mouse
distances, tastature access/accessibility come to my mind - and there are even
more like colors and contrast, positioning of objects and so on:

Nearly every modification to the UI has an impact in this field.

>    - *Lead current trends in technology, don't just follow.*  [...]
>    Instead of copying another office suite, let's
>    pave the way for others to build on.

While I fully support the second part of the statement, I don't want to have the
first one as part of our main goals.

I want to see LibreOffice having the *best* UI, not the newest or trendiest one.
There are parts in other UIs being very interesting and clever.  We can include
them (if legally possible) in our general concept, if they fit well.

If LibreOffice will be a trendsetter or not depends on the fact if we find *better*
solutions than all the other designer out there (or if we manage to include them
more consistently in our product).

So just following others is as wrong as setting trends in technology while other
existing ideas manage to fulfill the necessary task much better...

>    - *Help people to be more efficient.*  This is really important if we
>    want to get LibreOffice used in more businesses and schools, and is
>    ultimately the best way to get any piece of software adopted.

This is tightly related to "ease of use", so I'd combine these two goals.

What I'd like to add as goals:

- * Interoperability on different platforms.*
LibreOffice wants to be present in a similar way on all the major platforms.
Even if user switch from one platform to another, they should be able to work
the way they are used to. A major task will be definition of fixed (platform
independent) and OS-adapted (platform specific) parts in the UI in order to
find a common way that provides LibreOffice's branding and behavior at the
same time as smooth integration in the platform (with UI elements, behavior
 etc)

- *Don't forget actual users for possible future ones.*
Microsoft lost milions of users (to OOo/LibreOffice and others) because they
didn't take into account, that people tend to keep the Ui they are used to.
Even with a totally new approach we should be able to find the tasks in a
similar way to the old one.

- *Let people have fun.*
Working with LibreOffice should provide positive feelings - have a look at the
slogan we positioned on the website:

"Make it just work, and look great, too!"

>
> *The Tenets:*
>
>    - *Allow users to focus on the content, not the UI.*  The document
>    viewport should never change size or lose/gain visibility due to pop-up
>    dialogs or toolbars.  The only exception to this is menus, as users expect
>    these to overlap their document.  One major subset of this should be live
>    previews.  For instance, you have to click through Headings 1-10
>    individually to see what the differences are.
>    - *Everything should be accessible within 3 clicks, not just the 'most
>    common' features.*  This will help reduce the clutter while increasing
>    users' mastery of the software.
>    - *Consistent UI areas (not features) across all individual 'apps'.*
>    Keep the UI as consistent as possible without sacrificing the
>    features/functionality of any individual app (Calc, Writer, etc.).
>    - *Value context over comprehensiveness.*  Users don't need to have table
>    tools up and at the ready when they only have text in the body of a document
>    selected.

I think there might be some more such tenet, but I can't contribute to the brain-
storming at the moment.

Perhaps it would be reasonable to define the goals first and come back to the
tenets afterwards?

Best regards

Bernhard




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Re: [libreoffice-design] Design Tenets Proposal

2011/6/19 Bernhard Dippold <[hidden email]>:

>> *The Goals:*
>>
>>    - *Make LibreOffice easy to use while retaining its power.*
>
> I don't know if it is reasonable to have these two topics linked together so
> tigthly.
>
> Ease of use is of course one of the most important goals.
>
> But it relates reciprocally to the complexity of the task.
>
> If we come to a point where these two goals (ease of use and powerful
> feature-richness) are so oppositional that we had to reduce the importance of
> one in favour of the other, which one would be supported?

Features! We cannot lost already existing features just because a
redesigned UI.


>>   This is by
>>    far one of the biggest complaints I have when I suggest that my clients use
>>    LibreOffice - they don't understand where things are in the
>>    menu/toolbar hierarchy.  [...]
>
> I would not introduce details in this phase of the discussion, because they might
> lead to a narrowed view on the topic.
>
> Ease of use is far more than toolbars/menus: numbers of mouse clicks, mouse
> distances, tastature access/accessibility come to my mind - and there are even
> more like colors and contrast, positioning of objects and so on:
>
> Nearly every modification to the UI has an impact in this field.

Agree

>>    - *Lead current trends in technology, don't just follow.*  [...]
>>    Instead of copying another office suite, let's
>>    pave the way for others to build on.
>
> While I fully support the second part of the statement, I don't want to have the
> first one as part of our main goals.
>
> I want to see LibreOffice having the *best* UI, not the newest or trendiest one.

+1000

> There are parts in other UIs being very interesting and clever.  We can include
> them (if legally possible) in our general concept, if they fit well.
>
> If LibreOffice will be a trendsetter or not depends on the fact if we find *better*
> solutions than all the other designer out there (or if we manage to include them
> more consistently in our product).
>
> So just following others is as wrong as setting trends in technology while other
> existing ideas manage to fulfill the necessary task much better...

Fully agree with that

>
>>    - *Help people to be more efficient.*  This is really important if we
>>    want to get LibreOffice used in more businesses and schools, and is
>>    ultimately the best way to get any piece of software adopted.
>
> This is tightly related to "ease of use", so I'd combine these two goals.
>
> What I'd like to add as goals:
>
> - * Interoperability on different platforms.*
> LibreOffice wants to be present in a similar way on all the major platforms.
> Even if user switch from one platform to another, they should be able to work
> the way they are used to. A major task will be definition of fixed (platform
> independent) and OS-adapted (platform specific) parts in the UI in order to
> find a common way that provides LibreOffice's branding and behavior at the
> same time as smooth integration in the platform (with UI elements, behavior
>  etc)

+1000

> - *Don't forget actual users for possible future ones.*
> Microsoft lost milions of users (to OOo/LibreOffice and others) because they
> didn't take into account, that people tend to keep the Ui they are used to.
> Even with a totally new approach we should be able to find the tasks in a
> similar way to the old one.
>
> - *Let people have fun.*
> Working with LibreOffice should provide positive feelings - have a look at the
> slogan we positioned on the website:
>
> "Make it just work, and look great, too!"

Great points!

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Scott Pledger Scott Pledger
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Re: Design Tenets Proposal

Bernhard, all,

These are all wonderful points!!

> 2011/6/19 Bernhard Dippold<[hidden email]>:
>>> *The Goals:*
>>>
>>>     - *Make LibreOffice easy to use while retaining its power.*
>> I don't know if it is reasonable to have these two topics linked together so
>> tigthly.
>>
>> Ease of use is of course one of the most important goals.
>>
>> But it relates reciprocally to the complexity of the task.
>>
>> If we come to a point where these two goals (ease of use and powerful
>> feature-richness) are so oppositional that we had to reduce the importance of
>> one in favour of the other, which one would be supported?
> Features! We cannot lost already existing features just because a
> redesigned UI.
This is exactly why I chose to phrase it as I did.  I don't want to see any of the hard work of others to vanish just because the UI is morphing - LibreOffice is one of the most powerful office suites available today and I would hate to see that paradigm change.

>>>     This is by
>>>     far one of the biggest complaints I have when I suggest that my clients use
>>>     LibreOffice - they don't understand where things are in the
>>>     menu/toolbar hierarchy.  [...]
>> I would not introduce details in this phase of the discussion, because they might
>> lead to a narrowed view on the topic.
>>
>> Ease of use is far more than toolbars/menus: numbers of mouse clicks, mouse
>> distances, tastature access/accessibility come to my mind - and there are even
>> more like colors and contrast, positioning of objects and so on:
>>
>> Nearly every modification to the UI has an impact in this field.
> Agree
>>>     - *Lead current trends in technology, don't just follow.*  [...]
>>>     Instead of copying another office suite, let's
>>>     pave the way for others to build on.
>> While I fully support the second part of the statement, I don't want to have the
>> first one as part of our main goals.
>>
>> I want to see LibreOffice having the *best* UI, not the newest or trendiest one.
> +1000
>> There are parts in other UIs being very interesting and clever.  We can include
>> them (if legally possible) in our general concept, if they fit well.
>>
>> If LibreOffice will be a trendsetter or not depends on the fact if we find *better*
>> solutions than all the other designer out there (or if we manage to include them
>> more consistently in our product).
>>
>> So just following others is as wrong as setting trends in technology while other
>> existing ideas manage to fulfill the necessary task much better...
> Fully agree with that
I also agree - my choice of wording here was poor and I put a bit too
much thought into this statement when I wrote it, assuming that the best
would by default become the trend leader. I get a bit idealistic on
occasion ;)

>>>     - *Help people to be more efficient.*  This is really important if we
>>>     want to get LibreOffice used in more businesses and schools, and is
>>>     ultimately the best way to get any piece of software adopted.
>> This is tightly related to "ease of use", so I'd combine these two goals.
>>
>> What I'd like to add as goals:
>>
>> - * Interoperability on different platforms.*
>> LibreOffice wants to be present in a similar way on all the major platforms.
>> Even if user switch from one platform to another, they should be able to work
>> the way they are used to. A major task will be definition of fixed (platform
>> independent) and OS-adapted (platform specific) parts in the UI in order to
>> find a common way that provides LibreOffice's branding and behavior at the
>> same time as smooth integration in the platform (with UI elements, behavior
>>   etc)
> +1000
>>   *Don't forget actual users for possible future ones.*
>> Microsoft lost milions of users (to OOo/LibreOffice and others) because they
>> didn't take into account, that people tend to keep the Ui they are used to.
>> Even with a totally new approach we should be able to find the tasks in a
>> similar way to the old one.
>>
>> - *Let people have fun.*
>> Working with LibreOffice should provide positive feelings - have a look at the
>> slogan we positioned on the website:
>>
>> "Make it just work, and look great, too!"
> Great points!
I'll definitely add these to the wiki page, which I just set up here:
http://wiki.documentfoundation.org/Design/Tenets
Thanks so much for all the feedback!  Also, when it comes to having
goals, I would like to see what everyone's thoughts are on what needs to
change about the current UI for LO.  I'll post another message in a few
regarding this!

Scott

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diginin diginin
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Re: Design Tenets Proposal

In reply to this post by Jay Lozier
Hi,

On Jun 19, 2011, at 0:35 , planas wrote:

> I agree about the users will need to customize the UI for their
> particular needs. This is one area where MS made a mistake with the
> Ribbon. It is not that easy to customize by the user. On problem I have
> noticed with many users is they will not experiment with many of the
> features of any software package once they get past a limited period of
> learning. They will solve problems often with an awkward work around
> never realizing there is much easier way to accomplish the task
> available. In fact most users I have seen never modified their tool bars

This is a very good point. I think that users try to learn how to use the program (including toolbars) as designed, and do not take a lot of time to try to "re-invent" the wheel. One major selling point of any software is out-of-the-box ease-of-use. The more configurable a software is, the more confusing. One good point was brought about (I think later in this thread) that users have use cases. It would be really nice to research these use-cases and then design the interface around the specific use case. Most IDE tools for developers have a similar approach. If we can find out how users are using the product - what they are doing and how - then it would be thinkable to have a set of basic use-cases when starting the different applications. In writer, for example, are they designing a brochure, writing a letter, or doing a business related tasks with graphs, tables, DB connections, etc....

> in the older MS Office suites. The problem is how make users aware that
> these features are available and if they need to use them regularly they
> can customize the UI to include them.

PAID COMMERCIAL for Screen-casting Team (Recruiting)  :) :
This is something I am attempting to form a project around, starting with getting a team together to conceptualize a CI Wrapper for training videos. So, anyone interesting in helping create a theme wrapper for videos to be posted at a date in the near future, help designing storyboards for said videos, creating raw footage, doing voiceovers, or composing intro/outro-music for said videos, please let me know!

///shawn


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///shawn ~ love freedom ~
Phil Howard Phil Howard
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Re: Design Tenets Proposal

In reply to this post by Scott Pledger
>>> I want to see LibreOffice having the *best* UI, not the newest or
>>> trendiest one.
>>
>> +1000
+1

>>> If LibreOffice will be a trendsetter or not depends on the fact if we
>>> find *better*
>>> solutions than all the other designer out there (or if we manage to
>>> include them
>>> more consistently in our product).

>>>  *Don't forget actual users for possible future ones.*
Agreed.

I'm generally all for revisiting the basics, but I think there's a
fairly straightforward path which doesn't need too much handwringing.
We are designing improvements to the existing LibreOffice project,
taking into account the habit investment that existing users have
made. To me, the brand is secondary - it's just a reflection of who we
are and the users we are catering for, and that is:

. Classic Office refugees - this is the same group as the Renaissance guys...
. Free (beer) office seekers - people like my co-worker who wanted an
office suite for occasional use but didn't want to pay the license fee
for a full-on MS install.
. Geeks/bleeding edgers/power users - people that are willing to
relearn the interface in exchange for more productivity.

Most western countries have had a revolution and have since
concentrated on reforms. The revolution was the open-sourcing of
StarOffice. Our task is to improve the product, stage by stage. If we
turn up with a completely different interface (as ideological debates
tend to produce), it will be buggy and unwelcome, or die in vaporware.
In UX we're currently redesigning the toolbar system in light of
docks, ribbons and so on. We'll probably try to keep it somehow
similar to the toolbars to ease the transition to any new system.

With 80/20, we can cut through the main problems users have, but that
will be directed by who they are. If we design for some perceived mass
of users, we may miss the ones that exist in reality. The very fact
that we are here doing UX design means that we will make it easier to
use LO and more immediate.

I don't mean to rain on efforts to define vision and direction. That's
great. But we must get to whatever goal by small steps, not
revolutionary leaps, which we are doing. Bernard is our figurehead, so
I'm happy to leave it to him to coordinate long-term goals, while we
work on incremental redesigns.

It seems at present that the UX needs to catch up with the
capabilities of the platform, so things like discoverability,
immediacy and intuition are my focus.

Philip H

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Greg-2 Greg-2
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Re: Design Tenets Proposal

In reply to this post by Scott Pledger
> Hey all,
>
> One thing that I've noticed is that we have a lot of great redesign
> proposals floating around, but we have yet to establish a true direction
> for the Libre Office platform.  Someone recently posted this video (
> http://www.youtube.com/watch?v=Tl9kD693ie4 ) which really made me realize
> the importance of having specific long-term goals for software design.
>  Therefore, I wanted to propose a few simple goals that I think LibreOffice
> ought to have for its design as we move forward (maybe even for the 4.0
> release)  as well as the basic tenets that I think we can use to help
> achieve these goals.  So, here we go:
>
> *The Goals:*
>
>    - *Make LibreOffice easy to use while retaining its power.*  This is by
>    far one of the biggest complaints I have when I suggest that my clients
> use LibreOffice - they don't understand where things are in the
>    menu/toolbar hierarchy.  The best example of this is page margins.  The
>    easiest way for a lot of my customers to find this is through the
>    right-click menu.
>    - *Lead current trends in technology, don't just follow.*  LibreOffice
>    retains a layout that was first commercially phased out about four years
>    ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
>    program features for less fully-featured software and smaller screens,
> but let's face it - most desktop screens are no longer small and
> LibreOffice is extremely full-featured.  Instead of copying another office
> suite, let's pave the way for others to build on.
>    - *Help people to be more efficient.*  This is really important if we
>    want to get LibreOffice used in more businesses and schools, and is
>    ultimately the best way to get any piece of software adopted.
>
> *The Tenets:*
>
>    - *Allow users to focus on the content, not the UI.*  The document
>    viewport should never change size or lose/gain visibility due to pop-up
>    dialogs or toolbars.  The only exception to this is menus, as users
> expect these to overlap their document.  One major subset of this should
> be live previews.  For instance, you have to click through Headings 1-10
> individually to see what the differences are.
>    - *Everything should be accessible within 3 clicks, not just the 'most
>    common' features.*  This will help reduce the clutter while increasing
>    users' mastery of the software.
>    - *Consistent UI areas (not features) across all individual 'apps'.*
>    Keep the UI as consistent as possible without sacrificing the
>    features/functionality of any individual app (Calc, Writer, etc.).
>    - *Value context over comprehensiveness.*  Users don't need to have
> table tools up and at the ready when they only have text in the body of a
> document selected.
>
I couldn't agree more with the propsal that we should be guided by principles.
What I have found a little frustrating, by way of comparison to the
developement of commercial software is the disconnect between genuine user
requirements and development. What I think is consistently missing here is the
next layer down from your excellent 'tennets'; user validated  requirements
(not personal opinion or anecdotal observations). A corpus of well structured
use cases, including those for the product architecture, will help us set a
strategic direction. We should research requirements before too many folk
pitch in with alternative designs and prototypes that may or may
not be any kind of solution to users' real needs. It is precisely this which
will make or break Libre Office and will set it apart from other office
software.

If we know what users want then we can stage implementation in deliverable
chunks over several releases. There's no need to implement the whole deal in
one hit.

One final thought. If the current implementation or architecture is part of an
impediment to realising a long term roadmap to a redesign, then that too
should  appear as one of the tennets.

> Let me know what you think of these and, in particular, how you would
> change/expand on these.  This is just a very very rough draft (and very
> well could be repeating itself or incomplete) of things that I see , but
> ultimately LibreOffice isn't any one man's software, but rather
> everyone's, so I invite everyone to put some thought into this and please
> reply to this so we can come up with a general UX direction for this
> incredible project!
>
> Scott
>
> P.S. Sorry for the re-post - I sent this just before the list changed
> addresses, so I'm re-posting it with the new one!

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Saulo Soares de Toledo Saulo Soares de Toledo
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Re: Design Tenets Proposal

In reply to this post by Scott Pledger
Hello! I'm new at list. I was hoping to talk some considerations about
LibreOffice UI, and found this full thread here. I'm glad to see this
discussion going.
I want to congratulate you all for your excellent work with the LibreOffice,
and will take this first e-mail to attach some comments to this thread.

Like LibreOffice user, I'm frustrated with some points. Nobody I know (and
me too, some time ago) find where add some nonstandard color for the text,
for example. We have only some CMYK colors, but to create a new presentation
on Impress they aren't sufficient some time. This happens because the option
is at wrong place! See, to add a new nonstandard color I need go to "Format
-> Area -> Colors tab -> Add". Why the "custom colors" options could
not be below
the list of colors at toolbar (at popup with the color list after click at
arrow)?

Worse, the buttons "Add", "Modify", "Edit", "Remove" are so close that
confuse even experienced users, while trying add new colors (what's the
difference between "Edit" and "Modify"?)

We have a lot of other (simple, but important) things, like try avoid tabs
on two lines (or three): they change position, and old people or with little
experience tend to get lost. And yes, we have better ways to do this. The
styles toolbox can be simpler too, and much could be talked about add/edit
styles.

And there is much more interface problems (major or minor) in LibreOffice. It
is not our fault, it's just the time for a review. LibreOffice is growing,
and if this review is not done soon, things will be very difficult...

My point is that part of this work can be done in the current interface, and
should start. But some things are too big, and get them in the current
interface is suicide, but needed, which implies that the redesign of the
entire interface is an inevitable destination.

Perhaps you already know, I don't know, but I'd like to share with you the
work of this guy. I found accidentally at internet, and maybe bring some
ideas to this discussion:
http://pauloup.deviantart.com/gallery/28216273

Thanks for your attention!

Saulo

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RGB.ES RGB.ES
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Re: Design Tenets Proposal

2011/7/4 Saulo Soares de Toledo <[hidden email]>:

> Hello! I'm new at list. I was hoping to talk some considerations about
> LibreOffice UI, and found this full thread here. I'm glad to see this
> discussion going.
> I want to congratulate you all for your excellent work with the LibreOffice,
> and will take this first e-mail to attach some comments to this thread.
>
> Like LibreOffice user, I'm frustrated with some points. Nobody I know (and
> me too, some time ago) find where add some nonstandard color for the text,
> for example. We have only some CMYK colors, but to create a new presentation
> on Impress they aren't sufficient some time. This happens because the option
> is at wrong place! See, to add a new nonstandard color I need go to "Format
> -> Area -> Colors tab -> Add". Why the "custom colors" options could
> not be below
> the list of colors at toolbar (at popup with the color list after click at
> arrow)?
>
> Worse, the buttons "Add", "Modify", "Edit", "Remove" are so close that
> confuse even experienced users, while trying add new colors (what's the
> difference between "Edit" and "Modify"?)
>
> We have a lot of other (simple, but important) things, like try avoid tabs
> on two lines (or three): they change position, and old people or with little
> experience tend to get lost. And yes, we have better ways to do this. The
> styles toolbox can be simpler too, and much could be talked about add/edit
> styles.
>
> And there is much more interface problems (major or minor) in LibreOffice. It
> is not our fault, it's just the time for a review. LibreOffice is growing,
> and if this review is not done soon, things will be very difficult...
>
> My point is that part of this work can be done in the current interface, and
> should start. But some things are too big, and get them in the current
> interface is suicide, but needed, which implies that the redesign of the
> entire interface is an inevitable destination.
>
> Perhaps you already know, I don't know, but I'd like to share with you the
> work of this guy. I found accidentally at internet, and maybe bring some
> ideas to this discussion:
> http://pauloup.deviantart.com/gallery/28216273
>
> Thanks for your attention!
>
> Saulo
>
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>
>

The central place to create new colours is on Tools → Options →
LibreOffice → Colors: colours you create there will be available for
all (well, not for Math...) Apps on LibO.
Also, you must consider that LibO works on RGB: even if it gives you
the possibility to choose a colour by its CMYK coordinates, the result
is RGB.
So yes, the whole colour management thing needs a bit of work... :)
Cheers
Ricardo

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Christoph Noack Christoph Noack
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Re: Design Tenets Proposal

In reply to this post by Saulo Soares de Toledo
Hi Saulo!

Am Sonntag, den 03.07.2011, 20:51 -0300 schrieb Saulo Soares de Toledo:
> Hello! I'm new at list.

A kind welcome to the Design Team :-)

[... Color Handling Issues ...]

Yep, you're right - one of the top-prio issues we should work on. We've
already started to collect and cluster the issues (fdo whiteboard item:
color_handling). Unfortunately, the developer (and friend) got stuck in
other issues ... so addressing these issues will start a bit later.

> We have a lot of other (simple, but important) things, like try avoid tabs
> on two lines (or three): they change position, and old people or with little
> experience tend to get lost. And yes, we have better ways to do this. The
> styles toolbox can be simpler too, and much could be talked about add/edit
> styles.

True, true.

[...]

> Perhaps you already know, I don't know, but I'd like to share with you the
> work of this guy. I found accidentally at internet, and maybe bring some
> ideas to this discussion:
> http://pauloup.deviantart.com/gallery/28216273

Yep, Paulo was the great guy who revised our icons to make them look
awesome :-) (see the blog posting link below) He answered on my recent
post that when his vacation starts again, he'll be back on the list ...
yeah!
http://luxate.blogspot.com/2011/01/not-even-included-but-already-improved.html

Cheers,
Christoph


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Rafael Rocha Daud Rafael Rocha Daud
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Re: Design Tenets Proposal

In reply to this post by Scott Pledger
Em 04-07-2011 09:02, [hidden email] escreveu:

>> Hey all,
>> >  
>> >  One thing that I've noticed is that we have a lot of great redesign
>> >  proposals floating around, but we have yet to establish a true direction
>> >  for the Libre Office platform.  Someone recently posted this video (
>> >  http://www.youtube.com/watch?v=Tl9kD693ie4  ) which really made me realize
>> >  the importance of having specific long-term goals for software design.
>> >    Therefore, I wanted to propose a few simple goals that I think LibreOffice
>> >  ought to have for its design as we move forward (maybe even for the 4.0
>> >  release)  as well as the basic tenets that I think we can use to help
>> >  achieve these goals.  So, here we go:
>> >  
>> >  *The Goals:*
>> >  
>> >      - *Make LibreOffice easy to use while retaining its power.*  This is by
>> >      far one of the biggest complaints I have when I suggest that my clients
>> >  use LibreOffice - they don't understand where things are in the
>> >      menu/toolbar hierarchy.  The best example of this is page margins.  The
>> >      easiest way for a lot of my customers to find this is through the
>> >      right-click menu.
>> >      - *Lead current trends in technology, don't just follow.*  LibreOffice
>> >      retains a layout that was first commercially phased out about four years
>> >      ago.  While the Menu/Toolbar paradigm is an excellent way of displaying
>> >      program features for less fully-featured software and smaller screens,
>> >  but let's face it - most desktop screens are no longer small and
>> >  LibreOffice is extremely full-featured.  Instead of copying another office
>> >  suite, let's pave the way for others to build on.
>> >      - *Help people to be more efficient.*  This is really important if we
>> >      want to get LibreOffice used in more businesses and schools, and is
>> >      ultimately the best way to get any piece of software adopted.
>> >  
>> >  *The Tenets:*
>> >  
>> >      - *Allow users to focus on the content, not the UI.*  The document
>> >      viewport should never change size or lose/gain visibility due to pop-up
>> >      dialogs or toolbars.  The only exception to this is menus, as users
>> >  expect these to overlap their document.  One major subset of this should
>> >  be live previews.  For instance, you have to click through Headings 1-10
>> >  individually to see what the differences are.
>> >      - *Everything should be accessible within 3 clicks, not just the 'most
>> >      common' features.*  This will help reduce the clutter while increasing
>> >      users' mastery of the software.
>> >      - *Consistent UI areas (not features) across all individual 'apps'.*
>> >      Keep the UI as consistent as possible without sacrificing the
>> >      features/functionality of any individual app (Calc, Writer, etc.).
>> >      - *Value context over comprehensiveness.*  Users don't need to have
>> >  table tools up and at the ready when they only have text in the body of a
>> >  document selected.
>> >  
> I couldn't agree more with the propsal that we should be guided by principles.
> What I have found a little frustrating, by way of comparison to the
> developement of commercial software is the disconnect between genuine user
> requirements and development. What I think is consistently missing here is the
> next layer down from your excellent 'tennets'; user validated  requirements
> (not personal opinion or anecdotal observations). A corpus of well structured
> use cases, including those for the product architecture, will help us set a
> strategic direction. We should research requirements before too many folk
> pitch in with alternative designs and prototypes that may or may
> not be any kind of solution to users' real needs. It is precisely this which
> will make or break Libre Office and will set it apart from other office
> software.
>
> If we know what users want then we can stage implementation in deliverable
> chunks over several releases. There's no need to implement the whole deal in
> one hit.
>
> One final thought. If the current implementation or architecture is part of an
> impediment to realising a long term roadmap to a redesign, then that too
> should  appear as one of the tennets.
I was hoping someone said something in that direction. Otherwise we
might end up thinking we're in a completely wrong direction, and I
really believe we're not. Had M$ never come up with this ribbon/redesign
thing (which by the way is more a market move than anything else), we
would simply improve the interface step by step, following user input
and feedback (e.g. via the survey Björn started to create), and yes,
maybe after some releases something really new could show up, out of
necessity, not just for the sake of it.

Talking of what, who do we need to talk to to get some directions on the
capabilities of our current graphical libraries? Is there a
specification, and someone who might be able to explain it if I get
stuck? I want to continue working in the Styles and Formatting window,
but I don't know what graphical elements I can throw in, explore etc.

Cheers./

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Re: Specifications for present UI and Graphics (was: Design Tenets Proposal)

Hi Rafael, all

just taking a very small part of your mail to reply, because this is a
different topic that shouldn't be hidden at the end of a long mail.
Rafael Rocha Daud schrieb:
> [...]
>
> Talking of what, who do we need to talk to to get some directions on the
> capabilities of our current graphical libraries? Is there a
> specification, and someone who might be able to explain it if I get
> stuck? I want to continue working in the Styles and Formatting window,
> but I don't know what graphical elements I can throw in, explore etc.

The best one to reply here is Christoph - but let him some time to reply
as he is in parental leave (even if he is more and more active again...)

As the UI is nearly unchanged from the OOo UI, you should have a look at
the OpenOffice.org specifications. I found this index:

http://specs.openoffice.org/ui_in_general/index.html

Don't know if it is helpful at the moment.

Best regards

Bernhard

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