Help hopeless

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MR ZenWiz MR ZenWiz
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Help hopeless

I've noticed over the last several releases that the help provided via
the main menu bar is hopelessly inaccurate.

E.g., today I wanted to set up a document with an image as the
background.  The help search returned a section of backgrounds ->
colors/images and it says to click on Format -> Page and select the
Backgrounds tab.  There isn't one.  There is a Colors tab, but it's
not clear what that really means.

There have been other such inaccuracies I've seen in the past, though
in my haste I've never documented them but just plowed ahead and
blundered through.

In a professional production, help menus should match the actual
features of the application.  LibreOffice can (and should) do better.

MR

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krackedpress krackedpress
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Re: Help hopeless

On 12/23/2017 05:54 PM, MR ZenWiz wrote:

> I've noticed over the last several releases that the help provided via
> the main menu bar is hopelessly inaccurate.
>
> E.g., today I wanted to set up a document with an image as the
> background.  The help search returned a section of backgrounds ->
> colors/images and it says to click on Format -> Page and select the
> Backgrounds tab.  There isn't one.  There is a Colors tab, but it's
> not clear what that really means.
>
> There have been other such inaccuracies I've seen in the past, though
> in my haste I've never documented them but just plowed ahead and
> blundered through.
>
> In a professional production, help menus should match the actual
> features of the application.  LibreOffice can (and should) do better.
>
> MR
>
Try Format > Page > Area > Bitmap.

You have to add your background image to the list of bitmaps shown on
the left side.  The only problem, for me, is getting the image options
the way I want it to look on the page. I use this a lot for making
posters for events - both Letter size, Tabloid [11"x17"] size paper
printed "in-house".

Does this help?


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MR ZenWiz MR ZenWiz
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Re: Help hopeless

On Sat, Dec 23, 2017 at 3:07 PM, Tim-L <[hidden email]> wrote:
:
> Try Format > Page > Area > Bitmap.
>
> You have to add your background image to the list of bitmaps shown on the
> left side.  The only problem, for me, is getting the image options the way I
> want it to look on the page. I use this a lot for making posters for events
> - both Letter size, Tabloid [11"x17"] size paper printed "in-house".
>
> Does this help?
>
I found it.  It's not hard to find.

My complaint is about the help function not having the right information.

What kind of help is that?  (Big hint: NOT.)

Thanks.

MR

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marcpare4 marcpare4
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Re: Help hopeless

Hi MR,

On 23/12/17 08:40 PM, MR ZenWiz wrote:

>>
> I found it.  It's not hard to find.
>
> My complaint is about the help function not having the right information.
>
> What kind of help is that?  (Big hint: NOT.)
>
> Thanks.
>
> MR
>
Could you please tell us the version of LibreOffice you are using?

LibreOffice is run by volunteers and sometimes items (such as help
items) are still in the "catch-up" phase.

Additionally, feel free to note any help issues on this list and one of
us will try to confirm and submit a bug for you. Or, you could also help
by submitting a bug yourself so that it may be fixed. We welcome new bug
submitters quite happily.

Thanks for helping out and letting us know if that particular issue.

Marc


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krackedpress krackedpress
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Re: Help hopeless

On 12/26/2017 01:26 PM, Marc Paré wrote:

> Hi MR,
>
> On 23/12/17 08:40 PM, MR ZenWiz wrote:
>
>> I found it.  It's not hard to find.
>>
>> My complaint is about the help function not having the right information.
>>
>> What kind of help is that?  (Big hint: NOT.)
>>
>> Thanks.
>>
>> MR
>>
> Could you please tell us the version of LibreOffice you are using?
>
> LibreOffice is run by volunteers and sometimes items (such as help
> items) are still in the "catch-up" phase.
>
> Additionally, feel free to note any help issues on this list and one of
> us will try to confirm and submit a bug for you. Or, you could also help
> by submitting a bug yourself so that it may be fixed. We welcome new bug
> submitters quite happily.
>
> Thanks for helping out and letting us know if that particular issue.
>
> Marc
Hi Marc
Hi the others, as well.

Some people will tell "us" things like "I use LibreOffice 5.4.3", but do
not include which Operating System they use. Sometimes there are
problems that are OS problem and not LibreOffice.  I had one
printer/scanner that would not print duplex documents from LibreOffice
[I forget the LO version for Ubuntu]. Since I could print PDF documents
in duplex mode, I though it was LO at fault. I could not get it working
until there was a major upgrade from 12.04 to 13.10 or 14.04.  So it was
not a LO issue like I thought.  So, the OS and the version of that OS
may be needed when asking for help.

Looking at the Download page, there are currently 7 different downloads
for the versions available.

    Linux x86_64 (deb),  Linux x86_64 (rpm)
    Linux x86 (deb),  Linux x86 (rpm)
    Mac OS X x86_64
    Windows x86_64,  Windows x86

Then for Linux there are different distros like Ubuntu, Linux Mint, and
others, that use the DEB package versions.  Plus, there is different
options for Ubuntu, such as 16.04, 16.10, 17.04, 17.10, available to
download or upgrade to. Of course there are other variants for Linux
like Ubuntu GNOME, MATE, etc..  I use 16.04 MATE, plus one 14.04 MATE
system - since it crashes every time I try to upgrade or install 16.04.

I do not have any RPM based systems, so I do not know how many versions
of Linux that use RPM for their packages.

I also do not use/own any Mac systems as well.

There are still people using Windows 7, who have not upgraded to Windows
10.  I know a few people who went back to Windows 7 after they tried
Windows 10. Personally I have installed Win10 on all my Windows systems.

OK that was my 2 cents worth, or maybe a centavo's worth, since 2 USA
cents is not very useful anymore.



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MR ZenWiz MR ZenWiz
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Re: Help hopeless

In reply to this post by marcpare4
On Tue, Dec 26, 2017 at 10:26 AM, Marc Paré <[hidden email]> wrote:
:

> Could you please tell us the version of LibreOffice you are using?
>
> LibreOffice is run by volunteers and sometimes items (such as help
> items) are still in the "catch-up" phase.
>
> Additionally, feel free to note any help issues on this list and one of
> us will try to confirm and submit a bug for you. Or, you could also help
> by submitting a bug yourself so that it may be fixed. We welcome new bug
> submitters quite happily.
>
> Thanks for helping out and letting us know if that particular issue.
>
I'd be happy to file a bug, except I don't see a bug report option or
link at TDF's web site, and my freedesktop bugzilla login doesn't list
LO as a product against which to tile a bug.

I am running LO 5.4.4.2 on Xubuntu 16.04, and I have seen this problem
many times in the past.

This particular problem I described in my original post:

I wanted to set up a document with an image as the
background.  The help search returned a section of Backgrounds ->
Colors/Images and it says to click on Format -> Page and select the
Backgrounds tab.

There isn't one.  There is a Colors tab, but it's
not clear what that really means.

I'll report every one I find from now on.  If I had a link to the most
appropriate bugzilla site, I'd be happy to report these there.

Thanks.

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libreoffice-ml.mbourne libreoffice-ml.mbourne
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Re: Help hopeless

MR ZenWiz wrote:

> On Tue, Dec 26, 2017 at 10:26 AM, Marc Paré <[hidden email]> wrote:
> :
>> Could you please tell us the version of LibreOffice you are using?
>>
>> LibreOffice is run by volunteers and sometimes items (such as help
>> items) are still in the "catch-up" phase.
>>
>> Additionally, feel free to note any help issues on this list and one of
>> us will try to confirm and submit a bug for you. Or, you could also help
>> by submitting a bug yourself so that it may be fixed. We welcome new bug
>> submitters quite happily.
>>
>> Thanks for helping out and letting us know if that particular issue.
>>
> I'd be happy to file a bug, except I don't see a bug report option or
> link at TDF's web site, and my freedesktop bugzilla login doesn't list
> LO as a product against which to tile a bug.

Short answer: it's now at <https://bugs.documentfoundation.org/>

To find your way there from the <https://www.libreoffice.org/> home
page, select Get Involved > Testing - QA from the menu at the top of the
page, and then there's a link to "File a bug". I thought at one time the
bug tracker was linked directly from the menu on the home page, but I
may be mistaken...

The LibreOffice bug tracker was moved from freedesktop.org a couple of
years ago. If you had an account on freedesktop.org, you might be able
to continue using the same username after resetting your password. At
least that was possible immediately after the migration; I don't know if
there was a time limit on reactivating accounts from the old system on
the new. Even if you can remember your password from freedesktop.org,
you'd need to reset it since only usernames, not the associated
passwords, were migrated.

If you have the time and want to work more directly on updating /
correcting the documentation, you may like to take a look at
<https://www.libreoffice.org/community/docs-team/>.

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Mark.


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