LibreOffice being downloaded with .man rather than .msi extension

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Mike Saunders Mike Saunders
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LibreOffice being downloaded with .man rather than .msi extension

Hi,

We're seeing more and more questions/complaints about this on social
media and our download@ address. I assumed it was purely a problem with
IE/Edge browsers, but after reading this:

https://bugs.documentfoundation.org/show_bug.cgi?id=53241

It looks like a problem with certain mirrors. Is there anything we can
do to fix this? I'm worried that for every one message we hear from end
users about this, another 10 simply give up trying to install it and use
something else!

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Guilhem Moulin Guilhem Moulin
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Re: LibreOffice being downloaded with .man rather than .msi extension

Hi Mike,

On Wed, 25 Oct 2017 at 18:06:05 +0200, Mike Saunders wrote:
> It looks like a problem with certain mirrors. Is there anything we can
> do to fix this? I'm worried that for every one message we hear from end
> users about this, another 10 simply give up trying to install it and use
> something else!

I found two mirrors (one in UK, one in IT) serving “Content-Type:
application/x-troff-man”.  They're now disabled them and I contacted
their respective operator with a suggested fix so they can hopefully be
re-enabled later.

The following 4 URLs have “Content-Type: text/plain” (with an optional
charset).  This is wrong and I'll tell their operator, but before I
disable them, could a IE/Edge user tell me how the browser handles these
downloads?

    http://ftp.ussg.indiana.edu/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi
    http://mirror.7he.at/pub/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi
    http://ftp.nluug.nl/office/libreoffice/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi
    http://ftp.novell.hu/pub/mirrors/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi

Thanks :-)
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Guilhem.

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K-J LibreOffice K-J LibreOffice
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Re: LibreOffice being downloaded with .man rather than .msi extension

Hi Guilhelm,

Am 25.10.2017 um 21:48 schrieb Guilhem Moulin:

> The following 4 URLs have “Content-Type: text/plain” (with an optional
> charset).  This is wrong and I'll tell their operator, but before I
> disable them, could a IE/Edge user tell me how the browser handles these
> downloads?

Microsoft Edge 41.16299.15.0
Microsoft EdgeHTML 16.16299
>
>      http://ftp.ussg.indiana.edu/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi

Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB

>      http://mirror.7he.at/pub/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi

Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB

>      http://ftp.nluug.nl/office/libreoffice/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi

Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB

>      http://ftp.novell.hu/pub/mirrors/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi

Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB


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Grüße
k-j

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Guilhem Moulin Guilhem Moulin
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Re: LibreOffice being downloaded with .man rather than .msi extension

On Thu, 26 Oct 2017 at 08:25:59 +0200, K-J LibreOffice wrote:

> Am 25.10.2017 um 21:48 schrieb Guilhem Moulin:
>> The following 4 URLs have “Content-Type: text/plain” (with an optional
>> charset).  This is wrong and I'll tell their operator, but before I
>> disable them, could a IE/Edge user tell me how the browser handles these
>> downloads?
>
> Microsoft Edge 41.16299.15.0
> Microsoft EdgeHTML 16.16299
>>
>>   http://ftp.ussg.indiana.edu/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi
>
> Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB
>
>>   http://mirror.7he.at/pub/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi
>
> Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB
>
>>   http://ftp.nluug.nl/office/libreoffice/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi
>
> Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB
>
>>   http://ftp.novell.hu/pub/mirrors/tdf/libreoffice/stable/5.4.2/win/x86_64/LibreOffice_5.4.2_Win_x64.msi
>
> Getting a LibreOffice_5.4.2_Win_x64.msi Windows-Installer-Package 239.216 MB

Thanks for the info, k-j!

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Guilhem.

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Mike Saunders Mike Saunders
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Re: LibreOffice being downloaded with .man rather than .msi extension

Hi,

Just a quick follow-up -- this seems to have been fixed for now, as
we're not getting any more questions about this particular issue.
Thanks! Will post here if it comes up again :-)

Cheers,
Mike

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