Notification Emails not being sent

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peterwt peterwt
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Notification Emails not being sent

On the https://ask.libreoffice.org website notification emails are not being
sent. The red envelope shows against the username when there is new activity
in a post that I have contributed to but I do not receive an email. This
problem seems to happen often. It works for a short time after being fixed
then reverts to not working.



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Florian Effenberger Florian Effenberger
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Re: Notification Emails not being sent

Hello,

peterwt wrote on 2018-02-02 at 12:25:
> On the https://ask.libreoffice.org website notification emails are not being
> sent. The red envelope shows against the username when there is new activity
> in a post that I have contributed to but I do not receive an email. This
> problem seems to happen often. It works for a short time after being fixed
> then reverts to not working.

can you try with a different mail account? I'd like to rule out problems
with the receiving mail server.

Thanks,
Florian


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peterwt peterwt
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Re: Notification Emails not being sent

Florian, I have tried a different email account and the same happens, the red
envelope shows but to email. There is a new posting from another member on
the forum reporting the same problem -
https://ask.libreoffice.org/en/question/145789/not-getting-email-responses/
Regards
Peter



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m.a.riosv m.a.riosv
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Re: Notification Emails not being sent

This is happening since a lot of time, sometimes an email arrives, but a day
or two after.

May be this is the reason that many people don¡t take care of the received
anwsers to their questions.

Miguel Ángel.



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Florian Effenberger Florian Effenberger
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Re: Notification Emails not being sent

Hello,

m.a.riosv wrote on 2018-02-09 at 23:43:
> This is happening since a lot of time, sometimes an email arrives, but a day
> or two after.
>
> May be this is the reason that many people don¡t take care of the received
> anwsers to their questions.

thanks for the feedback. It seems that the mail system is working fine,
but AskBot is not generating e-mails. I've poked Evgeny to have a look
what's going wrong.

Florian

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Florian Effenberger Florian Effenberger
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Re: Notification Emails not being sent

In reply to this post by m.a.riosv
Hello,

m.a.riosv wrote on 2018-02-09 at 23:43:
> This is happening since a lot of time, sometimes an email arrives, but a day
> or two after.
>
> May be this is the reason that many people don¡t take care of the received
> anwsers to their questions.

I got a message from Evgeny, who wants to look into this this week
finally, so we hopefully have a solution soon. Sorry for the inconveniences.

Florian

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