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Volker Merschmann Volker Merschmann
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Promoting RCs on Facebook

Hi,

as already written to the marketing list:

Can the maintainer of https://www.facebook.com/libreoffice.org please
raise his hand?

I've seen again that the folder
http://dev-builds.libreoffice.org/pre-releases/ has been mentioned
there to promote testing.
This is not very useful as this is a single machine to carry the load.
It is better to wait for the mirror network, which makes the
test-builds available at
http://download.documentfoundation.org/libreoffice/testing/

Thank you.

Volker

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Volker Merschmann Volker Merschmann
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Re: Promoting RCs on Facebook

Hi,

2012/3/7 Volker Merschmann <[hidden email]>:

> Can the maintainer of https://www.facebook.com/libreoffice.org please
> raise his hand?
>
> I've seen again that the folder
> http://dev-builds.libreoffice.org/pre-releases/ has been mentioned
> there to promote testing.
> This is not very useful as this is a single machine to carry the load.
> It is better to wait for the mirror network, which makes the
> test-builds available at
> http://download.documentfoundation.org/libreoffice/testing/
>

In the meantime I have found the names of the maintainers: Gerard
Jensen, Don Crowley, Nikola Yanev
I do not know any of them and they are not linked from the FB-page.

Can anybody help?


Volker

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Cor Nouws Cor Nouws
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Re: Promoting RCs on Facebook

Volker Merschmann wrote (07-03-12 13:59)
> In the meantime I have found the names of the maintainers: Gerard
> Jensen, Don Crowley, Nikola Yanev
> I do not know any of them and they are not linked from the FB-page.
>
> Can anybody help?

Don't know them either. But am willing to post a polite message, if in
the mean time (we're only 9 days later ;-) ) not someone else took
action on this.

regards,

--
  - Cor
  - http://nl.libreoffice.org


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Volker Merschmann Volker Merschmann
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Re: Promoting RCs on Facebook

Hi Cor,

2012/3/16 Cor Nouws <[hidden email]>:

> Volker Merschmann wrote (07-03-12 13:59)
>> In the meantime I have found the names of the maintainers: Gerard
>> Jensen, Don Crowley, Nikola Yanev
>> I do not know any of them and they are not linked from the FB-page.
>>
>> Can anybody help?
>
>
> Don't know them either. But am willing to post a polite message, if in the
> mean time (we're only 9 days later ;-) ) not someone else took action on
> this.
>
As there is no possiblity to write to the page owners I commented on
https://www.facebook.com/libreoffice.org/posts/364685130219760 with
some hints, but nobody of them replied.

I think we have to wait for the next pre-release and see how they will act.


Volker



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drew-gmail drew-gmail
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Re: Promoting RCs on Facebook

On Fri, 2012-03-16 at 15:34 +0100, Volker Merschmann wrote:

> Hi Cor,
>
> 2012/3/16 Cor Nouws <[hidden email]>:
> > Volker Merschmann wrote (07-03-12 13:59)
> >> In the meantime I have found the names of the maintainers: Gerard
> >> Jensen, Don Crowley, Nikola Yanev
> >> I do not know any of them and they are not linked from the FB-page.
> >>
> >> Can anybody help?
> >
> >
> > Don't know them either. But am willing to post a polite message, if in the
> > mean time (we're only 9 days later ;-) ) not someone else took action on
> > this.
> >
> As there is no possiblity to write to the page owners I commented on
> https://www.facebook.com/libreoffice.org/posts/364685130219760 with
> some hints, but nobody of them replied.
>
> I think we have to wait for the next pre-release and see how they will act.

Well, at least the general public can post to their page - more then can
be said for some.


>
>
> Volker
>
>
>
> --
> Volker Merschmann
> Member of The Document Foundation
> http://www.documentfoundation.org
>



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krackedpress krackedpress
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Re: Promoting RCs on Facebook


Do we really want to advertise RCs on Facebook or Twitter?

I know that advertising the regular releases vis social networks would
be a good idea, but having people comment about issues with RCs on the
social networks might confuse people.

I rarely use the social networks.  I signed up and I get "friend"
requests from people wanting to sell me things or people that I have
nothing in common with, including the language we speak.  Then there are
people who want me to be with their fan-club type of groups.  Sorry, I
do not have time for these people.

To be honest, having good word-of-mouth about LibreOffice is always
good, but I really do not know how many people out there on these social
networks would know the difference between a RC version and a
"finalized" version.

Then there is the potential issue of 3.5.1 being recommended over 3.4.5
on the web page download system.  I personally would not recommend
3.5.0, and now 3.5.1 for business and enterprise users.  I do not think
with all the problems with this new line, we want to recommend 3.5.0/1
for ALL users.

That is another thing that confused a business man who was going to
download a new version of LO.  He had 3.4.4 and hear that there was a
new version out and downloaded 3.5.0.  He should have download 3.4.5 for
his business computers.  He really was turned off by the problems with
3.5.0.

That same type of negative user response could happen with people seeing
problems and issues with RC version of the package on the social networks.

IF you have it there, you must make it clear that LO RC-1-3.5.2 or  
RC-1-3.4.6 is a release candidate being tested for errors/issues and not
the normal release.

Well that is my opinion.

On 03/16/2012 11:06 AM, drew jensen wrote:

> On Fri, 2012-03-16 at 15:34 +0100, Volker Merschmann wrote:
>> Hi Cor,
>>
>> 2012/3/16 Cor Nouws<[hidden email]>:
>>> Volker Merschmann wrote (07-03-12 13:59)
>>>> In the meantime I have found the names of the maintainers: Gerard
>>>> Jensen, Don Crowley, Nikola Yanev
>>>> I do not know any of them and they are not linked from the FB-page.
>>>>
>>>> Can anybody help?
>>>
>>> Don't know them either. But am willing to post a polite message, if in the
>>> mean time (we're only 9 days later ;-) ) not someone else took action on
>>> this.
>>>
>> As there is no possiblity to write to the page owners I commented on
>> https://www.facebook.com/libreoffice.org/posts/364685130219760 with
>> some hints, but nobody of them replied.
>>
>> I think we have to wait for the next pre-release and see how they will act.
> Well, at least the general public can post to their page - more then can
> be said for some.
>
>
>>
>> Volker
>>
>>
>>
>> --
>> Volker Merschmann
>> Member of The Document Foundation
>> http://www.documentfoundation.org
>>
>
>


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Volker Merschmann Volker Merschmann
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Re: Promoting RCs on Facebook

Hi,

2012/3/16 webmaster for Kracked Press Productions <[hidden email]>:
>
> Do we really want to advertise RCs on Facebook or Twitter?
>
Please re-read my initial posting, this is not what I wanted to talk about.
There are people outside the community here, which are doing this, and
I dislike *how* they are doing this.

Volker


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Olav Dahlum Olav Dahlum
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Re: Promoting RCs on Facebook

In reply to this post by krackedpress
On 16/03/12 20:15, webmaster for Kracked Press Productions wrote:
>
> Do we really want to advertise RCs on Facebook or Twitter?

I already do this for the Norwegian versions. My followers have told me that
they want news about more than stable releases, so I give them that.

>
> I know that advertising the regular releases vis social networks would
> be a good idea, but having people comment about issues with RCs on the
> social networks might confuse people.

This works very well, and people expect us to be on social media services.
If you promote Ask LibreOffice and the simplified Bugzilla frontend as
well, the ranting shouldn't be a problem. I also have a contact form on
the Norwegian website for such reasons, which people use quite frequently.

>
> I rarely use the social networks.  I signed up and I get "friend"
> requests from people wanting to sell me things or people that I have
> nothing in common with, including the language we speak.  Then there are
> people who want me to be with their fan-club type of groups.  Sorry, I
> do not have time for these people.

With the rise of LibreOffice Online, the iOS and Android ports, these
medias are more important than ever before. If you want awareness,
contributors, and supporters, you also have to deal with some spam from
time to time.

>
> To be honest, having good word-of-mouth about LibreOffice is always
> good, but I really do not know how many people out there on these social
> networks would know the difference between a RC version and a
> "finalized" version.

Even the most technology impaired people get it if you formulate it
correctly.

>
> Then there is the potential issue of 3.5.1 being recommended over 3.4.5
> on the web page download system.  I personally would not recommend
> 3.5.0, and now 3.5.1 for business and enterprise users.  I do not think
> with all the problems with this new line, we want to recommend 3.5.0/1
> for ALL users.

Most users are conservative, but telling them it's an new generation might
not be the worst idea.

>
> That is another thing that confused a business man who was going to
> download a new version of LO.  He had 3.4.4 and hear that there was a
> new version out and downloaded 3.5.0.  He should have download 3.4.5 for
> his business computers.  He really was turned off by the problems with
> 3.5.0.

Clearly something for marketing to take care of. I agree on this matter,
and the download page should reflect this fact.

>
> That same type of negative user response could happen with people seeing
> problems and issues with RC version of the package on the social networks.
>
> IF you have it there, you must make it clear that LO RC-1-3.5.2 or
> RC-1-3.4.6 is a release candidate being tested for errors/issues and not
> the normal release.

This why it bears the RC mark in the first place. And this is why rebuilding
the packages for the stable release are so important, as they can't have any
references to the release clients. The same goes for the feature pages …

>
> Well that is my opinion.

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Olav Dahlum Olav Dahlum
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Re: Promoting RCs on Facebook

In reply to this post by Volker Merschmann
On 16/03/12 21:42, Volker Merschmann wrote:

> Hi,
>
> 2012/3/16 webmaster for Kracked Press Productions <[hidden email]>:
>>
>> Do we really want to advertise RCs on Facebook or Twitter?
>>
> Please re-read my initial posting, this is not what I wanted to talk about.
> There are people outside the community here, which are doing this, and
> I dislike *how* they are doing this.
>
> Volker
>
>

If they overload the servers not intended for general use, it's a big
problem.

– Olav

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Florian Effenberger Florian Effenberger
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Re: Promoting RCs on Facebook

In reply to this post by krackedpress
Hi,

webmaster for Kracked Press Productions wrote on 2012-03-16 20:15:
> Do we really want to advertise RCs on Facebook or Twitter?

it's me who regularly posts to the social networks, including Facebook
and Twitter. From time to time (with no pattern) I also announce RCs.
However, I then clearly manage it's a release candidate.

I'm not sure what works best. I guess informing the world about an RC
makes sense, so people see progress being made, and interested QA
supporters can join early. It's just important to clearly announce it's
a RC.

Florian

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Cor Nouws Cor Nouws
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Re: Promoting RCs on Facebook

Florian Effenberger wrote (19-03-12 10:18)

> webmaster for Kracked Press Productions wrote on 2012-03-16 20:15:
>> Do we really want to advertise RCs on Facebook or Twitter?
>
> it's me who regularly posts to the social networks, including Facebook
> and Twitter. From time to time (with no pattern) I also announce RCs.
> However, I then clearly manage it's a release candidate.
>
> I'm not sure what works best. I guess informing the world about an RC
> makes sense, so people see progress being made, and interested QA
> supporters can join early. It's just important to clearly announce it's
> a RC.

I fully agree.
The initial comment was, that release candidates better are not promoted
before they are spread around the mirror network.
And the Facebook article did not wait for that.

Cheers,
--
  - Cor
  - http://nl.libreoffice.org


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Florian Effenberger Florian Effenberger
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Re: Promoting RCs on Facebook

Hi,

Cor Nouws wrote on 2012-03-19 13:20:
> I fully agree.
> The initial comment was, that release candidates better are not promoted
> before they are spread around the mirror network.
> And the Facebook article did not wait for that.

I usually try to only post when it's public. I think it slipped through
one or two times, which was my mistake.

However, what others post is, of course, out of our control.

Florian

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Korrawit Pruegsanusak Korrawit Pruegsanusak
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Re: Promoting RCs on Facebook

In reply to this post by Volker Merschmann
Hello all,

On Fri, Mar 16, 2012 at 21:34, Volker Merschmann <[hidden email]> wrote:
> As there is no possiblity to write to the page owners I commented on
> https://www.facebook.com/libreoffice.org/posts/364685130219760 with
> some hints, but nobody of them replied.
>
> I think we have to wait for the next pre-release and see how they will act.

And now they prove that they didn't read it yet. :)
https://www.facebook.com/libreoffice.org/posts/117907834999583

Best Regards,
--
Korrawit Pruegsanusak

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Fabian Rodriguez Fabian Rodriguez
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Re: Where to ask questions about LibO/Ubuntu? - was Re: Promoting RCs on Facebook


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On 12-03-22 11:21 AM, Korrawit Pruegsanusak wrote:
> Hello all,
>
> On Fri, Mar 16, 2012 at 21:34, Volker Merschmann <[hidden email]>
wrote:
>> As there is no possiblity to write to the page owners I commented on
>> https://www.facebook.com/libreoffice.org/posts/364685130219760 with
>> some hints, but nobody of them replied.
>>
>> I think we have to wait for the next pre-release and see how they will
act.
>
> And now they prove that they didn't read it yet. :)
> https://www.facebook.com/libreoffice.org/posts/117907834999583
>
> Best Regards,

Facebook is the last place I'd ask for help on this kind of things. My
main concern is the information remains trapped in Facebook and may
disappear altogether - and it requires an account if you want others to
see it.

There is specific doc for LibreOffice on Ubuntu here:
https://wiki.ubuntu.com/LibreOffice

If you see something missing there ping/email me, I've been editing that
page as time permits.

And this seems to be most efficient for general questions on Ubuntu +
anything:
http://askubuntu.com/

You can also try this, its popularity is picking up fast in
popularity/efficiency:
http://ask.libreoffice.org

Cheers,

Fabián Rodríguez
http://libreplanet.org/wiki/User:MagicFab



- --
- --
Fabián Rodríguez
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Re: Promoting RCs on Facebook

In reply to this post by Korrawit Pruegsanusak
Hi,

2012/3/22 Korrawit Pruegsanusak <[hidden email]>:

> On Fri, Mar 16, 2012 at 21:34, Volker Merschmann <[hidden email]> wrote:
>> As there is no possiblity to write to the page owners I commented on
>> https://www.facebook.com/libreoffice.org/posts/364685130219760 with
>> some hints, but nobody of them replied.
>>
>> I think we have to wait for the next pre-release and see how they will act.
>
> And now they prove that they didn't read it yet. :)
> https://www.facebook.com/libreoffice.org/posts/117907834999583
>
I did a repost there. :-(

@Florian: Can we claim that they are using our brand without permission?


Volker


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Florian Effenberger Florian Effenberger
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Re: Promoting RCs on Facebook

Hi,

Volker Merschmann wrote on 2012-03-22 16:37:
> @Florian: Can we claim that they are using our brand without permission?

do we know whom this site belongs to?

Florian

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Volker Merschmann Volker Merschmann
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Re: Promoting RCs on Facebook

Hi Florian,

2012/3/23 Florian Effenberger <[hidden email]>:
> Volker Merschmann wrote on 2012-03-22 16:37:
>
>> @Florian: Can we claim that they are using our brand without permission?
>
>
> do we know whom this site belongs to?
>
>
They are named on the FB page as:
Gerard Jensen, Don Crowley, Nikola Yanev

I have asked before, nobody knows them inside the project and there is
no possibility to contact them through the fanpage.

Volker


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Friedrich Strohmaier Friedrich Strohmaier
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Re: Promoting RCs on Facebook

In reply to this post by Volker Merschmann
Hi Volker, *,


Am 22.03.2012 16:37 schrieb Volker Merschmann:
> 2012/3/22 Korrawit Pruegsanusak <[hidden email]>:
>> On Fri, Mar 16, 2012 at 21:34, Volker Merschmann <[hidden email]> wrote:
>>> As there is no possiblity to write to the page owners I commented on
>>> https://www.facebook.com/libreoffice.org/posts/364685130219760 with
>>> some hints, but nobody of them replied.

>>> I think we have to wait for the next pre-release and see how they will act.

>> And now they prove that they didn't read it yet. :)
>> https://www.facebook.com/libreoffice.org/posts/117907834999583

> I did a repost there. :-(

> @Florian: Can we claim that they are using our brand without permission?

I consider this bad practise.
From my POV the community way for sucht thing, was to improve the
download infrastructure for testing and instead of threatening them,
welcome people's efforts doing advertisment for the project. As the
poster obviously doesn't take advantage of his post in a bad way we
should obstain from this.


Gruß/regards
--
Friedrich
Libreoffice-Box http://libreofficebox.org/
LibreOffice and more on CD/DVD images

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Christian Lohmaier (klammer) Christian Lohmaier (klammer)
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Re: Promoting RCs on Facebook

Hi Friedrich,

On Fri, Mar 23, 2012 at 2:28 PM, Friedrich Strohmaier
<[hidden email]> wrote:
> From my POV the community way for sucht thing, was to improve the
> download infrastructure for testing and instead of threatening them,

This has nothing to do with the download infrastructure.

Uploading to the prerelease server was done to give testers a chance
to sanity check the releases, to prevent comments like

"How could you even push a version with such an obvious bug as RC"

We had such a problem in the very beginning, so this intermediate step
was introduced.

You could argue that this would only be necessary for betas / the .0
releases, but that's a different topic.

The prerelease one is explicitly meant to test (sanity-check) the
release before going public with it.
If it was meant to be public right from the start, then it would be
added to the mirror-network right away.

ciao
Christian

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Florian Effenberger Florian Effenberger
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Re: Promoting RCs on Facebook

In reply to this post by Volker Merschmann
Hi,

Volker Merschmann wrote on 2012-03-23 12:43:
> They are named on the FB page as:
> Gerard Jensen, Don Crowley, Nikola Yanev
>
> I have asked before, nobody knows them inside the project and there is
> no possibility to contact them through the fanpage.

anyone tried to post on their Facebook page/wall to get in touch with them?

Florian

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