Unable to start my newly installed LibreOffice v3.5.2 programs.

Hello.

I just uninstalled old OpenOffice (OO) v3.3.0 and then installed a new
LibreOffice v3.5.2 into my old, updated Windows XP Pro. SP3 machine.
However, none of its programs will start. I see the splash screen and
then it (soffice.bin) exits. No errors I saw. What's the problem? OO was
working fine right before I uninstalled it.
 
Thank you in advance. :)
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Hi :)
Please can you try renaming you User Profile
http://wiki.documentfoundation.org/Documentation/UserProfile
that seems to fix most weird problems.  Crashing might be something to do with an Extension/Add-on.  Java sometimes causes crashes so do you happen to know which version of java you have got installed?
Regards from
Tom :)


--- On Mon, 30/4/12, Ant <[hidden email]> wrote:

From: Ant <[hidden email]>
Subject: [libreoffice-users] Unable to start my newly installed LibreOffice v3.5.2 programs.
To: [hidden email]
Date: Monday, 30 April, 2012, 0:53

Hello.

I just uninstalled old OpenOffice (OO) v3.3.0 and then installed a new
LibreOffice v3.5.2 into my old, updated Windows XP Pro. SP3 machine.
However, none of its programs will start. I see the splash screen and
then it (soffice.bin) exits. No errors I saw. What's the problem? OO was
working fine right before I uninstalled it.
 
Thank you in advance. :)
--
Quote of the Week: "Bother," said Winnie the Pooh, as the ants devoured him.
  /\___/\    Phil./Ant(Dude) @ http://antfarm.ma.cx (Personal Web Site)
 / /\ /\ \                 Ant's Quality Foraged Links: http://aqfl.net
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On Mon, Apr 30, 2012 at 01:10:39AM +0100, Tom Davies wrote:
> Hi :)
> Please can you try renaming you User Profile
> http://wiki.documentfoundation.org/Documentation/UserProfile

Nope. remember this is my first LibreOffice installation since I wanted
to replace the outdated OpenOffice. I deleted C:\Documents and
Settings\UserName\Application Data\LibreOffice\ and retried to get the
same results.


> that seems to fix most weird problems.  Crashing might be something to
> do with an Extension/Add-on.  Java sometimes causes crashes so do you
> happen to know which version of java you have got installed? Regards

I am using the latest Oracle Java (JRE) v6 update 31. :)

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Personally, for XP, I would start with LO 3.4.6.

This is the most stable version of LO and I KNOW is works on XP, since
that is what I am running on an old XP/pro laptop.

Please try it.  Here is the English download page for 3.4.6.
http://www.libreoffice.org/download/?type=win-x86&lang=en-US&version=3.4.6 
<http://www.libreoffice.org/download/?type=win-x86&lang=en-US&version=3.4.6>

Too many people are having problems with the 3.5.x line so for a first
time user, I would stick with 3.4.6.


<http://www.libreoffice.org/download/?type=win-x86&lang=en-US&version=3.4.6>
On 04/29/2012 08:54 PM, Ant wrote:

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Wow, what is with all the problems with v3.4.6 in old Windows XP Pro.
SP3? I am surprised the issues haven't been fixed with the latest v3.5.x
versions for this long. :(


On Mon, Apr 30, 2012 at 10:32:56AM -0400, webmaster-Kracked_P_P wrote: --
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Hi :)
The 3.4.6 seems to have had the least problems out of any of the releases so far.  All what problems in Xp?
Regards from
Tom :)


--- On Mon, 30/4/12, Ant <[hidden email]> wrote:

From: Ant <[hidden email]>
Subject: Re: [libreoffice-users] Unable to start my newly installed LibreOffice v3.5.2 programs.
To: [hidden email]
Date: Monday, 30 April, 2012, 15:41

Wow, what is with all the problems with v3.4.6 in old Windows XP Pro.
SP3? I am surprised the issues haven't been fixed with the latest v3.5.x
versions for this long. :(


On Mon, Apr 30, 2012 at 10:32:56AM -0400, webmaster-Kracked_P_P wrote: --
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Interesting. I will try uninstalling and installing v3.4.6 later. Is
there a newer stable version of v3.5.2 soon? I assume v3.5.2 has no
problem in 64-bit W7 HPE that I plan to do the same (uninstall OO and
then install LO).

On Mon, Apr 30, 2012 at 05:36:18PM +0100, Tom Davies wrote:
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Hi :)
You might find the graphic near the top of this link interesting
http://wiki.documentfoundation.org/ReleasePlan

Basically LibreOffice tends to have 2 branches being developed alongside each other.  The later releases of a branch become more stable and add fewer new features.  Each branch seems to become stable by about .4, so 3.5.4 will hopefully be stable but by then there will probably be a new branch, the 3.6.x packed full of new features.  So it's always a question of whether you want to have greater stability or more functionality, or have both installed alongside each other.

I run a 32bit OS and programs even tho i have a 64bit processor.  The first few times i tried 64bit OSes i found only small speed increases but loads of additional problems and instabilities.  I'm really only a point&click user so i went back to 32bit to make things easier.  That was a good few years ago so i guess i really should try a 64bit OS soon!  I thought LibreOffice only released 32bit versions? (which should be fine on a 64bit OS)
Regards from
Tom :)


--- On Mon, 30/4/12, Ant <[hidden email]> wrote:

From: Ant <[hidden email]>
Subject: Re: [libreoffice-users] Unable to start my newly installed LibreOffice v3.5.2 programs.
To: [hidden email]
Date: Monday, 30 April, 2012, 18:03

Interesting. I will try uninstalling and installing v3.4.6 later. Is
there a newer stable version of v3.5.2 soon? I assume v3.5.2 has no
problem in 64-bit W7 HPE that I plan to do the same (uninstall OO and
then install LO).

On Mon, Apr 30, 2012 at 05:36:18PM +0100, Tom Davies wrote:
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On Mon, Apr 30, 2012 at 08:07:56PM +0100, Tom Davies wrote:

> You might find the graphic near the top of this link interesting
> http://wiki.documentfoundation.org/ReleasePlan

Thanks. Still a lot of v3.5.x versions to release left.


> Basically LibreOffice tends to have 2 branches being developed
> alongside each other.  The later releases of a branch become more
> stable and add fewer new features.  Each branch seems to become stable
> by about .4, so 3.5.4 will hopefully be stable but by then there will
> probably be a new branch, the 3.6.x packed full of new features.  So
> it's always a question of whether you want to have greater stability
> or more functionality, or have both installed alongside each other.

Ah, I will try v3.4 later. I tend to get the latest stable versions. Are
there any bug reports about the Windows XP issues like my startup
crashes?

 
> I run a 32bit OS and programs even tho i have a 64bit processor.  The
> first few times i tried 64bit OSes i found only small speed increases
> but loads of additional problems and instabilities.  I'm really only a
> point&click user so i went back to 32bit to make things easier.  That
> was a good few years ago so i guess i really should try a 64bit OS
> soon!  I thought LibreOffice only released 32bit versions? (which
> should be fine on a 64bit OS) Regards from

I didn't even notice it was a 32-bit LO. I also don't even see a 64-bit
one, but if it is worse than 32-bit then I don't want it. BTW, 32-bit
v3.5.2 LO on my 64-bit W7 HPE worked fine so far. :)

Now, I just need to get it working on my old Windows XP Pro. SP3
machine!

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Hi :)
I'm not sure why you're Xp one is crashing.  Did you use the same installer that you used for the Win7 machine?  If not then it might be worth trying that one or just check that the download didn't go wrong.  Can you check the md5sum or sha or whatever? 

Even a new install will pick up on an old config folder such as your old configs for OpenOffice.org.  Sometimes the config folder can be a bit wonky on a fresh release (although it's about a year since someone last mentioned experiencing that) so renaming the user profile can be a good idea even on a fresh new install if things seems a bit wrong. 

You can find a list of fixes and things from the main wiki-page
http://wiki.documentfoundation.org/Main_Page
but they just tend to be from 1 minor point-release to the next.  I couldn't find the release notes. 

It is very early days for the 3.5.x branch.  I guess that goes up to 3.5.6 too right?

Btw 32bit apps should be fine on 64bit OSes.  64bit OSes wont install on a 32bit machine so obviously your machine is a 64bit machine. 
Regards from
Tom :)


--- On Mon, 30/4/12, Ant <[hidden email]> wrote:

From: Ant <[hidden email]>
Subject: Re: [libreoffice-users] Unable to start my newly installed LibreOffice v3.5.2 programs.
To: [hidden email]
Date: Monday, 30 April, 2012, 20:22

On Mon, Apr 30, 2012 at 08:07:56PM +0100, Tom Davies wrote:

> You might find the graphic near the top of this link interesting
> http://wiki.documentfoundation.org/ReleasePlan

Thanks. Still a lot of v3.5.x versions to release left.


> Basically LibreOffice tends to have 2 branches being developed
> alongside each other.  The later releases of a branch become more
> stable and add fewer new features.  Each branch seems to become stable
> by about .4, so 3.5.4 will hopefully be stable but by then there will
> probably be a new branch, the 3.6.x packed full of new features.  So
> it's always a question of whether you want to have greater stability
> or more functionality, or have both installed alongside each other.

Ah, I will try v3.4 later. I tend to get the latest stable versions. Are
there any bug reports about the Windows XP issues like my startup
crashes?

 
> I run a 32bit OS and programs even tho i have a 64bit processor.  The
> first few times i tried 64bit OSes i found only small speed increases
> but loads of additional problems and instabilities.  I'm really only a
> point&click user so i went back to 32bit to make things easier.  That
> was a good few years ago so i guess i really should try a 64bit OS
> soon!  I thought LibreOffice only released 32bit versions? (which
> should be fine on a 64bit OS) Regards from

I didn't even notice it was a 32-bit LO. I also don't even see a 64-bit
one, but if it is worse than 32-bit then I don't want it. BTW, 32-bit
v3.5.2 LO on my 64-bit W7 HPE worked fine so far. :)

Now, I just need to get it working on my old Windows XP Pro. SP3
machine!

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On Mon, Apr 30, 2012 at 10:40:14PM +0100, Tom Davies wrote:
> Hi :)

> I'm not sure why you're Xp one is crashing.  Did you use the same
> installer that you used for the Win7 machine?  If not then it might be
> worth trying that one or just check that the download didn't go
> wrong.  Can you check the md5sum or sha or whatever? 

No, it was a new download. If the one at home was bad, then it wouldn't
finish/fail installation, right? I will check its MD5sum. What's the
correct one?

>
> Even a new install will pick up on an old config folder such as your old configs for OpenOffice.org.  Sometimes the config folder can be a bit wonky on a fresh release (although it's about a year since someone last mentioned experiencing that) so renaming the user profile can be a good idea even on a fresh new install if things seems a bit wrong. 

Which configs? OpenOffice's? Remember, this is my first LibreOffice
install.

>
> You can find a list of fixes and things from the main wiki-page
> http://wiki.documentfoundation.org/Main_Page
> but they just tend to be from 1 minor point-release to the next.  I couldn't find the release notes. 

Thanks.

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Hi :)
You can get the md5sum and sha hashes from
http://download.documentfoundation.org/libreoffice/stable/3.5.2/rpm/x86/LibO_3.5.2_Linux_x86_install-rpm_en-US.tar.gz.mirrorlist
(from the downloads page click on "info" carefully hidden in the "Download" 'button') 

I guess it would be OpenOffice's config.  By "configs" i mean the whole user-profile
http://user.services.openoffice.org/en/forum/viewtopic.php?f=74&t=12426
but i think it might be better to install LibreOffice as though it was a parallel installation alongside your existing OOo
http://wiki.documentfoundation.org/Installing_in_parallel

I just have a feeling that your fresh new LO might be reading your old OOo profile and there might be an Extension/Add-on in there that disagrees with LO. 
Regards from
Tom :)


--- On Mon, 30/4/12, Ant <[hidden email]> wrote:

From: Ant <[hidden email]>
Subject: Re: [libreoffice-users] Unable to start my newly installed LibreOffice v3.5.2 programs.
To: [hidden email]
Date: Monday, 30 April, 2012, 22:44

On Mon, Apr 30, 2012 at 10:40:14PM +0100, Tom Davies wrote:
> Hi :)

> I'm not sure why you're Xp one is crashing.  Did you use the same
> installer that you used for the Win7 machine?  If not then it might be
> worth trying that one or just check that the download didn't go
> wrong.  Can you check the md5sum or sha or whatever? 

No, it was a new download. If the one at home was bad, then it wouldn't
finish/fail installation, right? I will check its MD5sum. What's the
correct one?

>
> Even a new install will pick up on an old config folder such as your old configs for OpenOffice.org.  Sometimes the config folder can be a bit wonky on a fresh release (although it's about a year since someone last mentioned experiencing that) so renaming the user profile can be a good idea even on a fresh new install if things seems a bit wrong. 

Which configs? OpenOffice's? Remember, this is my first LibreOffice
install.

>
> You can find a list of fixes and things from the main wiki-page
> http://wiki.documentfoundation.org/Main_Page
> but they just tend to be from 1 minor point-release to the next.  I couldn't find the release notes. 

Thanks.

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On Tue, May 01, 2012 at 12:32:11AM +0100, Tom Davies wrote:
> Hi :)
> You can get the md5sum and sha hashes from
> http://download.documentfoundation.org/libreoffice/stable/3.5.2/rpm/x86/LibO_3.5.2_Linux_x86_install-rpm_en-US.tar.gz.mirrorlist
> (from the downloads page click on "info" carefully hidden in the "Download" 'button') 

Ah, found it in
http://download.documentfoundation.org/libreoffice/stable/3.5.2/win/x86/LibO_3.5.2_Win_x86_install_multi.msi.mirrorlist 
... I will check my local XP machine later (not at it right now).

>
> I guess it would be OpenOffice's config.  By "configs" i mean the whole user-profile
> http://user.services.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

Yea, I deleted my C:\Documents and Settings\<user name>\Application
Data\OpenOffice.org\ since I didn't have OO installed anymore.


> but i think it might be better to install LibreOffice as though it was a parallel installation alongside your existing OOo
> http://wiki.documentfoundation.org/Installing_in_parallel

Too late now. OO is old anyways! :)

>
> I just have a feeling that your fresh new LO might be reading your old
> OOo profile and there might be an Extension/Add-on in there that
> disagrees with LO. 

Where are those extensions/addons stored? I do remember installing some
for OO long time ago.

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Hi :)
The Extensions/Add-ons are stored inside your UserProfile :) lol.  The idea is that you can doa  fresh install without losing yoru Extensions (and other settings)

Dohhh!  I hadn't noticed the "rpm" bit in the url i gave you!  It's good to see you found the right one for Windows!  (rpm is one of the Gnu&Linux methods of installing things of course)
Regards from
Tom :)


--- On Tue, 1/5/12, Ant <[hidden email]> wrote:

From: Ant <[hidden email]>
Subject: Re: [libreoffice-users] Unable to start my newly installed LibreOffice v3.5.2 programs.
To: [hidden email]
Date: Tuesday, 1 May, 2012, 0:47

On Tue, May 01, 2012 at 12:32:11AM +0100, Tom Davies wrote:
> Hi :)
> You can get the md5sum and sha hashes from
> http://download.documentfoundation.org/libreoffice/stable/3.5.2/rpm/x86/LibO_3.5.2_Linux_x86_install-rpm_en-US.tar.gz.mirrorlist
> (from the downloads page click on "info" carefully hidden in the "Download" 'button') 

Ah, found it in
http://download.documentfoundation.org/libreoffice/stable/3.5.2/win/x86/LibO_3.5.2_Win_x86_install_multi.msi.mirrorlist 
... I will check my local XP machine later (not at it right now).

>
> I guess it would be OpenOffice's config.  By "configs" i mean the whole user-profile
> http://user.services.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

Yea, I deleted my C:\Documents and Settings\<user name>\Application
Data\OpenOffice.org\ since I didn't have OO installed anymore.


> but i think it might be better to install LibreOffice as though it was a parallel installation alongside your existing OOo
> http://wiki.documentfoundation.org/Installing_in_parallel

Too late now. OO is old anyways! :)

>
> I just have a feeling that your fresh new LO might be reading your old
> OOo profile and there might be an Extension/Add-on in there that
> disagrees with LO. 

Where are those extensions/addons stored? I do remember installing some
for OO long time ago.

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Ah OK. Weird. I will still have to try v3.4.x Does the LO's crashes keep
any records/logs somewhere?


On Tue, May 01, 2012 at 12:52:57AM +0100, Tom Davies wrote:
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I just remembered something with the last "clean install" for XP and
LO.  This was for 3.4.1[or 3.4.2?] and XP.

I had to install LO twice in a row, WITH NO uninstall in between.  I do
not know why that happened, but it happened to me twice.  BUT, the last
time I installed 3.4.4, or was it 3.4.5, on XP/pro I did not have any
issues.  There was just something in the XP system[s] I was dealing with
that had issues and not all of what was to be installed was installed
properly.  The second install, which was a "repair" finished the install
properly.  I do not know if it was a problem for XP or for LO or a
combination of both, but the second install [without an uninstall] fixed
the problem and it worked great from there on and the installing for the
next version[s] worked fine.

I really prefer people try the most stable version of LO, which
currently is 3.4.6, before they go to the most cutting edge version,
which currently is 3.5.2.

I have found that 3.4.6 works very well for me on Win XP/pro, Vista, and
Ubuntu 10.04/12.04.  There are some issues in 3.5.x that is in their bug
list that need to be fixed before I go to 3.5.x over 3.4.6..

AS FOR not installing if the install file was bad or incomplete, that is
not true.  I have had both type of issues try to install and then fail
somewhere along the way.  Usually it fails so bad that I have to do a
lot of cleaning up my system after the failure.

Right now, I have a HP Pavilion zv6123 laptop running XP/pro [32-bit]
and it has LO 3.4.6 running on it. I have to check what service pack is
on it, but the package installed fine.
.

On 04/30/2012 07:32 PM, Tom Davies wrote:

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On Mon, Apr 30, 2012 at 07:56:58PM -0400, webmaster-Kracked_P_P wrote:
OK, why did LO's web site pick v3.5.2 on
http://www.libreoffice.org/download/ then?
http://www.libreoffice.org/download/?type=win-x86&lang=en-US says v3.5.2
is recommened. I thought this was the stable latest version! Ugh.

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On 04/30/2012 08:03 PM, Ant wrote: That is a question many of us wonder.

It is not ready for business, but if a business user sees this, he/she
might download it and try it instead of looking closer for the other
possible downloads and such.

Many of us do not like the new download system that "decides for you"
which version is displayed for you to download, and how much work it is
to download any other version.

But I am not on that list of people who decide such things.



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Hi :)
+1
I think the previous policy, of showing the latest release in both branches, was much better.  It was a tad confusing but the current answer (of only showing the latest in only the development branch) is creating a lot of problems and leading people to abandon LO "until it's ready". 
Regards from
Tom :)


--- On Tue, 1/5/12, webmaster-Kracked_P_P <[hidden email]> wrote:

From: webmaster-Kracked_P_P <[hidden email]>
Subject: Re: [libreoffice-users] Unable to start my newly installed LibreOffice v3.5.2 programs.
To: [hidden email]
Date: Tuesday, 1 May, 2012, 1:45

On 04/30/2012 08:03 PM, Ant wrote: That is a question many of us wonder.

It is not ready for business, but if a business user sees this, he/she might download it and try it instead of looking closer for the other possible downloads and such.

Many of us do not like the new download system that "decides for you" which version is displayed for you to download, and how much work it is to download any other version.

But I am not on that list of people who decide such things.


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Bad news. v3.4.6 has the same crash problem. Its splash screen and
soffice.bin came up for a second and then exited quickly. I noticed a
lot of empty lu*.tmp folders/directories (e.g., lufcg17.tmp) in my
Windows' %temp% folder/directory left behind too if those are clues.


On Mon, Apr 30, 2012 at 07:41:59AM -0700, Ant wrote:
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